Chinese Business Etiquette: The Practical Pocket Guide, Revised and Updated

Chinese Business Etiquette: The Practical Pocket Guide, Revised and Updated

by Stefan H. Verstappen

Paperback(Second Edition)

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Product Details

ISBN-13: 9781611720204
Publisher: Stone Bridge Press
Publication date: 06/02/2015
Edition description: Second Edition
Pages: 176
Product dimensions: 4.00(w) x 5.90(h) x 0.70(d)

About the Author


Stefan H. Verstappen is a writer and world traveler. He was one of the first Westerners to travel freely in Communist China in the Mid 80’s. He has worked as a corporate trainer and publicist in Hong Kong, Taipei, and Beijing. Verstappen is the author of The Thirty Six Strategies of Ancient China and has been featured in Business Taiwan, The People’s Daily and The Shanghai Business Journal.

Table of Contents


Table of contents

PREFACE

INTRODUCTION

The importance of etiquette

FOUNDATIONS OF CHINESE CULTURE
Agrarianism
Confucius
Lao zi
Chinese writing
Historical attitudes towards foreigners
Modern attitudes towards foreigners
How the chinese view other nationalities
True stories: trade wars
Curious facts: tai-pan

NETWORKING
Guanxi
Politics
Curious facts: compradors
True stories: an uncomfortable silence

INTRODUCTIONS
Business cards
Saving face
Chinese and women
True stories no card, no face

MEETINGS
When to go
Chinese new year
Ghost month
Curious facts: lucky and unlucky numbers
Meeting etiquette
Business attire
Weather
Curious facts: lucky and unlucky colors
Presentations
English
True stories: snake oil
Corporate training
True stories: no looky

NEGOTIATIONS
Time
Decision making
True stories: panash
The ‘no’ word
Chinese negotiating tactics
Contracts
True stories: the hurried executive

BUSINESS ENTERTAINMENT
Dinner guest
Table manners
Spitting and smoking
Tea drinking
Curious fact: finger tapping
Chopsticks
How to use chopsticks
Curious facts: fish flipping
Dim sum restaurants
Conversation topics
Drinking
Karaoke
Family visiting
Dinner host
Hostess clubs

BUSINESS GIFT-GIVING
Good gift ideas
Bad gift ideas
True stories: the green hat
Bribes
True stories: the golden teacup
Curious facts: red envelop

SHOPPING
Tips
Useful phrases when shopping

LANGUAGE
Common phrases in mandarin
True stories: bite the wax tadpole
Reading body language

CONCLUSION

BIBLIOGRAPHY
INDEX
ENDNOTES

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