Civility in the Digital Age: How Companies and People Can Triumph over Haters, Trolls, Bullies and Other Jerks

Civility in the Digital Age: How Companies and People Can Triumph over Haters, Trolls, Bullies and Other Jerks

by Andrea Weckerle
4.5 2

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Civility in the Digital Age: How Companies and People can Triumph over Haters, Trolls, Bullies and Other Jerks 4.5 out of 5 based on 0 ratings. 2 reviews.
PicassoIndy More than 1 year ago
Andrea's book is a must read for anyone that is on the front lines of digital engagement through social channels and community management. Her insight and examples opened up my eyes to the dangers and threats that are very real for companies and people who are participating in any online conversation. I will be working on our 30-day action plan (included in the book) to better prepare myself and other employees to resolve and prevent conflict online.  
Anonymous More than 1 year ago