"The bible for future heroes of e-commerce. It's brilliant and down-to-earth; a fast read, yet deep. This book is the playbook for igniting the power of passion in your business, written by those who have done it." --Scott Cook, founder and executive committee chairman, Intuit, Inc.
"Pottruck and Pearce reveal the secrets to corporate vitality in an upside-down world." --Gary Hamel, chairman, STRATEGOS
"The new Internet economy means high-velocity change and requires extraordinary leadership. Clicks and Mortar emphasizes the courage for the passionate leadership that is needed in this environment . . . a major contribution." --Ann Winblad, co-founding partner, Hummer Winblad Venture Partners
"Gives current and potential business leaders an inspiring road map with which to navigate the inevitable journey into e-commerce. It has perspective, precision, and heart: the necessary attributes of tomorrow's enterprise." --John Quelch, dean, London Business School
"Advice on how to build a corporate culture that weds the spirit and skill of people with the marvels of new technology in a winning business combination." --Laura Tyson, dean, Haas School of Business, University of California, Berkeley
"An instant classic about hands-on leadership." --Management General
"...keeps the readers interest...a very good book, well written by two people who know what they are talking about..." (M2 Communications, 4 July 2001)
"...packed with examples...it is worth attention...some valuable insights..." (e. Business January 2002)
If there is a better handbook on adapting to the Internet economy, I have yet to find it. Mr. Pottruck and his co-author, Terry Pearce, have produced an eminently readable guide to building a great enterprise in this era of relentless change and ephemeral relationships.
Gives practical advice to help organizations adapt to changes prompted by today's technology-driven business revolution. Early chapters explore culture as the primary driver of growth. Later chapters outline the new brand of leadership necessary in the Internet era, and describe how to transform traditional business functions of measurement, marketing, and technology management. In a final chapter, eight business and academic leaders discuss factors for commercial growth in the next 20 years. Pottruck is president The Charles Schwab Corporation. Pearce is an executive communications officer at Schwab, and a teacher at the University of California-Berkeley. Annotation c. Book News, Inc., Portland, OR (booknews.com)
Clicks And Mortar: Passion Driven Growth In An Internet Driven World is organized around the three marketplace issues of building and sustaining corporate culture; leading for commitment rather than compliance; and building inspiration into traditional business practices. David Pottruck and Terry Pearce effectively collaborate to provide the reader with solid research, practical hands-on advice, and insightful personal examples drawn from their real-life experiences with the online Internet trading business, as well as examples drawn from such diverse companies as Harley-Davidson and Hewlett-Packard. Clicks And Mortar is an exceptionally recommended leadership guide for aspiring corporate managers in the rapidly evolving and expanding age of the Internet.