COACH: Being a Better Leader by Bettering the Team You Lead

COACH: Being a Better Leader by Bettering the Team You Lead

by Tim Kirkland

NOOK Book(eBook)

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Product Details

ISBN-13: 9780996900829
Publisher: Terrapin Press
Publication date: 09/06/2017
Sold by: Barnes & Noble
Format: NOOK Book
Sales rank: 753,391
File size: 2 MB

About the Author

Tim Kirkland helps people make more money. He is a customer crusader. As a best-selling author, consultant and speaker, Tim's books, training materials, seminars and other works are used by over 25,000 restaurants, hotels, retail locations and universities worldwide to train and inspire teams to sell more, serve better, lead passionately and succeed. Leading brands that use Tim's products and programs include Applebee's, Brinker International, Coca-Cola, Buffalo Wild Wings, Marriott, Kimpton, MillerCoors, Beam Global, Grease Monkey, Sodexo, Shamrock Foods, Auntie Anne's, Tim Horton's and hundreds more. During his 25+ years in the hospitality industry, Tim has led training and marketing departments for numerous respected brands, been an award-winning operator and a successful restaurateur. His programs focus on specific, actionable tactics that increase sales and intensify guest loyalty by aligning the interests of the company, the crew, and the customer. He delivers highly customized presentations on customer service, salesmanship, marketing, leadership and team engagement. Tim is an alumnus of the Harvard Kennedy School and CEO of Renegade Hospitality Group, which serves as a professional advisory resource to the restaurant, hotel, retail and customer service industries. You can reach him at

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