Coaching is aimed at improving performance at work. This is done by turning the activities people do into learning situations, in a planned way and under guidance. The Coaching Pocketbook defines the coach's role and explains how coaching differs from the other 'helping skills' of advising, instructing, counselling and mentoring. There are four key stages to coaching, namely assessing current performance levels, setting outcomes for learning, agreeing tactics/initiating action, and giving feedback. The author explains each stage and then moves on to summarise the various skills required. Next, the opportunities for coaching and the potential pitfalls are highlighted. A checklist and a case study end the Pocketbook on a practical note. 'Encapsulated my belief in the potential of people and showed me how to translate this into appropriate action', commented one reader.
|Edition description:||Second Edition|
|Product dimensions:||5.91(w) x 4.33(h) x (d)|
About the Author
Ian Fleming (1908-1964) was an English author, journalist, and intelligence officer. He is best known for his series of spy novels featuring MI6 agent James Bond codenamed 007. Many of the James Bond books were later adapted into movies and the film franchise continues to be popular to this day. Fleming's experience as a intelligence officer provided the background for many of the Bond novels. Fleming was also the author of the beloved children's book Chitty Chitty Bang Bang.