Communicating: A Social, Career, and Cultural Focus / Edition 12

by Roy Berko, Andrew Wolvin, Darlyn R. Wolvin, Joan E. Aitken

Overview

This highly-regarded introduction to communication book offers a comprehensive blend of basic communication theory, research, and skills, with a strong emphasis on relationship communication (social), workplace (career), and intercultural communication (culture). Communicating introduces the basic principles of communication and applies them to interpersonal, group, interviewing, and public speaking contexts. The book stresses communication competence through boxed material, Learn by Doing activities, thought-provoking questions, and self-assessment tests. New and strengthened pedagogy highlights and reinforces the book's social, career, and cultural themes, with a particular emphasis on intercultural communication and communicating in an increasingly high-tech, global environment.

Product Details

ISBN-13:	9780205029419
Publisher:	Taylor & Francis
Publication date:	12/28/2011
Pages:	480
Product dimensions:	6.00(w) x 9.00(h) x (d)

About the Author

Roy Berko, Andrew Wolvin, Darlyn R. Wolvin, Joan E. Aitken

Table of Contents

CHAPTER 1-THE HUMAN COMMUNICATION PROCESS COMMUNICATION DEFINEDTHE COMPONENTS OF HUMAN COMMUNICATIONCOMMUNICATION AS A SYSTEMMODELS OF COMMUNICATIONTHE MEDIA AS COMMUNICATORSCOMMUNICATION AND CULTUREFIRST AMENDMENT SPEECHETHICS AND COMMUNICATIONIN CONCLUSIONLEARN BY DOINGKEY TERMS CHAPTER 2-FOUNDATIONS OF VERBAL LANGUAGE ORIGINS OF HUMAN LANGUAGETHE LANGUAGES WE USEUSING VERBAL LANGUAGEIN CONCLUSIONLEARN BY DOINGKEY TERMS CHAPTER 3-NONVERBAL COMMUNICATION SOURCES OF NONVERBAL SIGNSEMOTIONAL INFLUENCES ON NONVERBAL COMMUNICATIONVERBAL AND NONVERBAL RELATIONSHIPSCATEGORIES OF NONVERBAL COMMUNICATIONUSING NONVERBAL COMMUNICATIONYOU AND NONVERBAL COMMUNICATIONIN CONCLUSIONLEARN BY DOINGKEY TERMS CHAPTER 4-LISTENING THE IMPORTANCE OF LISTENINGTHE LISTENING PROCESSPURPOSES OF LISTENINGLISTENING APPREHENSIONIMPROVING YOUR LISTENINGIN CONCLUSIONLEARN BY DOINGKEY TERMS CHAPTER 5-THE SELF AND PERCEPTION SELF-TALKSELF-CONCEPTCOGNITIVE PROCESSINGPERCEPTIONSTHE SELFNEED DRIVES AFFECTING COMMUNICATIONCOMMUNICATION APPREHENSIONTHE ROLE OF CULTURE ON SELF-COMMUNCIATIONIN CONCLUSIONLEARN BY DOINGKEY TERMS CHAPTER 6-INTERPERSONAL AND ELECTRONICLLY MEDIATED COMMUNICATION BASIC CONCEPTS OF INTERPERSONAL COMMUNICATIONSELF-DISCLOSURETHE SELF AND OTHERSSEEKING APPROVALGAINING COMPLIANCEEMOTIONS AS A FACTOR IN INTERPERSONAL COMMUNICATIONPOWER AS A FACTOR IN INTERPERSONAL COMMUNICATIONMALE/MASCULINE-FEMALE/FEMININE COMMUNICATIONSEXUAL HARASSMENT AND BULLYINGRELATIONSHIPSELECTRONIALLY MEDIATED COMMUNICATIONIN CONCLUSIONLEARN BY DOINGKEY TERMS CHAPTER 7-INTERPERSONAL SKILLS AND CONFLICT MANAGEMENT PARTICIPATING IN CONVERSATIONSGIVING DIRECTIONSREQUESTINGEXPRESSING EMPATHYDEALING WITH INTERPERSONAL CONFLICTCRITICISMAPOLOGIZINGIN CONCLUSIONLEARN BY DOINGKEY TERMS CHAPTER 8-THE INTERVIEW THE INTERVIEW AND THE ROLE OF THE PARTICIPANTSTYPES OF INTERVIEWSIN CONCLUSIONLEARN BY DOINGKEY TERMS CHAPTER 9-THE CONCEPTS OF GROUPS GROUPS DEFINEDGROUP VERSUS INDIVIDUAL ACTIONSTYPES OF GROUPSGROUP OPERATIONS