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Learning Matters
Communication and Interpersonal Skills in Social Work / Edition 3

Communication and Interpersonal Skills in Social Work / Edition 3

by Juliet Koprowska


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Product Details

ISBN-13: 9781844456109
Publisher: Learning Matters
Publication date: 06/28/2010
Series: Transforming Social Work Practice Series
Edition description: Third Edition
Pages: 208
Product dimensions: 6.60(w) x 9.60(h) x 0.50(d)

About the Author

Juliet Koprowska is a lecturer at the University of York and has taught both Interviewing Skills and Mental Health for many years. She was a key participant in the creation of models for teaching interviewing skills and for undertaking direct observation, both of which have been widely adopted, and is currently co-running a project on interprofessional learning in mental health. She has been a member of the Group for the Advancement of Psychodynamic Psychotherapy in Social Work, and is a member of the National Organisation for Practice Teaching, and of the Systems-centred Training and Research Institute.

Table of Contents

Communication Skills: Don’t They Just Come Naturally?
What Do We Know About Effective Communication?
The Human Face of Social Work: Understanding Emotions, Intentions and Non-Verbal Communication
Getting started
Making progress and managing endings
Communicating with children
Working with families and groups
Working with People with ‘Special Communication Needs': Communicative Minorities
Safety and Risk: Working with Hostility and Deception
The Demands and Rewards of Interpersonal Work

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