Communication: The Key to Effective Leadership

Communication: The Key to Effective Leadership

by Judith Ann Pauley, Joseph F. Pauley


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Using the concepts explained in this book, one CEO grew his company from $85 million to $100 million. A Vice President added $10 million to his bottom line in one year. A CEO who is a turnaround specialist successfully led two restaurant chains from near bankruptcy to sustained profitability. Other leaders have used these concepts successfully in improving team cohesiveness and productivity, in negotiating, in dealing with boards of directors, in fundraising, in education to raise the academic achievement of their students, and in many other ways. These and many other stories are used in this book to explain the concepts and connect theory to practice in ways that enable the busy leader to understand how to apply them in their daily lives.

Renowned trainers Judy and Joe Pauley describe for you the six personality types: Reactor, Workaholic, Persister, Dreamer, Rebel, and Promoter. Since no person fits neatly into one single category, they present a nuanced view of these types and the different “floors” of all of our personalities. The book then describes the needs and perceptions of each of the personality types, and the channels and interaction styles you can use to reach each of them.

The concepts described in this book are scientifically based and have withstood nearly 40 years of scrutiny and scientific inquiry. They are also universal, having been proven effective everywhere they’ve been used—in the United States, Canada, Europe, Asia, Australia, New Zealand, Africa, Latin America, and the Caribbean.

Product Details

ISBN-13: 9780873897679
Publisher: ASQ Quality Press
Publication date: 03/03/2009
Pages: 112
Product dimensions: 5.90(w) x 8.90(h) x 0.30(d)

About the Author

Judith Ann Pauley, PhD is the CEO of Process Communications Inc. in Washington, D.C. She worked as a research chemist for the Naval Ordnance Laboratory and developed the batteries used in the anti-submarine missile system SUBROC. She also taught chemistry and physics for 42 years in colleges, universities, and high schools in the United States and Asia, and was named science teacher of the year three times. She currently is an adjunct professor at seven universities. She also has more than 30 years of management and leadership experience. Joseph F. Pauley is the President of Process Communications Inc. and the Vice President for Education of Kahler Communications Inc. headquartered in Little Rock, Arkansas. Pauley served in the navy during the Korean War and lived in Asia for 21 years where he became an authority on communicating with and motivating people from other cultures. He has held a variety of management and executive positions in his career, and is highly regarded as an improvement agent in various organizations. In all he has had more than 50 years management and leadership experience. The Pauleys were awarded the 2008 Individual Crystal Star Award for their success in helping teachers individualize the way they teach so that they reach every student, thereby reducing the number of students who drop out of school without graduating from high school.

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