Confrontational Communication: Delivering Negative Feedback, Bad News, and Other Straight Talk

Confrontational Communication: Delivering Negative Feedback, Bad News, and Other Straight Talk

by Dianna Booher

NOOK Book(eBook)

$4.99

Available on Compatible NOOK Devices and the free NOOK Apps.
WANT A NOOK?  Explore Now
LEND ME® See Details

Overview

Your success as a manager or supervisor will increase tremendously if you can skillfully deliver negative feedback with tact and respect for others' dignity. Learn to offer constructive feedback while still keeping morale high on your team.

The rules for management communications are changing rapidly with the adoption of new technology for communicating. This book is a handy management resource to communicate clearly, tactfully, and confidently in common problem situations. This series of quick tips is a credible guide to decisive communication, while also serving as a perfect resource for understanding the fast changing rules for mobile, social media and digital communications on the go.

Excellent communication skills are a key factor in effectively managing and leading. This resource for managers and executives will take the guesswork out of how to deliver constructive feedback and any bad news to employees, customers, teams, and co-workers.

Product Details

BN ID: 2940149066193
Publisher: Booher Research Institute
Publication date: 03/01/2012
Sold by: Barnes & Noble
Format: NOOK Book
File size: 507 KB

Customer Reviews

Most Helpful Customer Reviews

See All Customer Reviews