The first publication to apply the modern theory and techniques inthe consultancy process, presenting a clear, practical approachtargeted specifically at forensic issues and contexts.
- The first publication to apply consultancy literature to aforensic setting
- Provides a combination of the theoretical and practicalunderpinnings needed in consultancy work, offering a development ofknowledge with practical application
- Brings together papers from researchers, academics,practitioners and consultants within forensic psychology whilstdrawing upon expertise in business consultancy andadministration
- Chapters combine psychological, ethical, managerial andevaluative aspects into themed summaries
- Offers directions for further study and practicedevelopment
About the Author
Carol A. Ireland is a Chartered Psychologist, ForensicPsychologist and Chartered Scientist. She works at the Universityof Central Lancashire as the Director of Studies for the MSc inForensic Psychology, and leads on the postgraduate qualificationsfor the Child Exploitation Online Protection Agency (CEOP). Inaddition, Dr Ireland works for Mersey Care NHS Trust at AshworthHigh Secure Hospital, where she is lead for group sex offendertherapies and crisis (hostage) negotiation. She manages her ownconsultancy firm, delivering expert witness reports, training andconsultancy, and is currently Chair of the British PsychologicalSociety’s Division of Forensic Psychology.
Martin J. Fisher is a Chartered Psychologist, ForensicPsychologist, an Associate Fellow of the British Psychology Societyand a Chartered Scientist. He currently works as ConsultantForensic Psychologist in the Public Sector Bids Unit of NOMS, is anHonorary Consultant Forensic Psychologist at a Regional SecureUnit, and a visiting lecturer in Forensic Psychology at PortsmouthUniversity. He has delivered crisis negotiation and otherconsultancy services to prison governors and senior managementsince 1992. As well as being the Continuing ProfessionalDevelopment Lead, he is the Consultations Lead for the BritishPsychological Society Division of Forensic Psychology.
Table of Contents
Series Editors' Preface ix
Notes on Contributors xii
Part I Consultancy and Advising from a Theoretical Perspective 1
1 The Role of a Consultant: Function, Skills, Competences and Presentation Carol A. Ireland 3
2 Key Stages and Factors in the Consultancy Process and Relationship: The Importance of Stakeholders, Organisational Boundaries, Culture and Their Management Carol A. Ireland 17
3 Theoretically Driven Training and Consultancy: From Design to Evaluation David Vickers Eliza Morgan Alice Moore 35
4 Ethical Considerations in the Consultancy and Advisory Process Susan Cooper Martin Fisher 51
Part II Consultancy and Advising from a Practical Perspective 69
5 The Application of Cognitive Interview Techniques as Part of an Investigation Andy Griffiths Becky Milne 71
6 Acting as the Consultant Advisor in a Crisis Situation Martin Fisher Carol A. Ireland 91
7 Legal Consulting: Providing Expertise in Written and Oral Testimony Jane L. Ireland 108
8 The Development of a Practical Behavioural Change Framework: A Case Study within a National Law Enforcement Agency Simon Keslake Ian Pendlington 123
9 Examining the Link between Performance and Employee Engagement in a Forensic Setting: Care Enough to Perform Well? Suzy Dale 143
10 Inspecting Secure Institutions Louise Falshaw 163
11 Effective Training in Action: From Contracting to Evaluation Eliza Morgan David Vickers Alice Moore 183
12 Systemic Failure and Human Error Adrian Needs 203
13 Project Management: Towards More Effective Applied Psychology Roisin Hall Donald Darroch 220
What People are Saying About This
‘This is an erudite text that takes the psychological clientservice model back a step or two and uses it to inform howconsultant psychologists can work better with the organisationsthat fund their work. This is important since psychologists aregenerally trained in working with client's best interests in mind,but not in how to provide services with the organisation'sinterests in mind. This book provides guidance and practical adviceon how to do the latter more effectively and comprehensively.
‘Organisations have responsibilities to deliverevidence-based services: psychologists have the skills to deliverthe services, but need to be aware of and provide evaluationevidence that supports the over-arching values and needs of theorganisations that hire them. Such evaluation evidence may indicatethat changes are required; but then such changes would bedefensible and evidence-based, and not merely a change for the sakeof change. In sum, this is an excellent book for all consultantpsychologists and I thoroughly recommend it as a core text for anypractitioner's book shelf.’—Douglas P. Boer, Associate Professor of Psychology,The University of Waikato, New Zealand
‘This innovative text has long been needed and makes auniquely valuable contribution to forensic practice. It covers boththeoretical and practical issues, and will be of great interest andvalue to all professionals working in the forensicarena.’—David Farrington, Professor of PsychologicalCriminology, Cambridge University, UK