Corporate Communication

by Paul A Argenti

Overview

Corporate Communication stresses the importance of creating a coordinated corporate communication system, and describes how organizations can benefit from important strategies and tools to stay ahead of the competition. Cases and examples of company situations relate to the chapter, and highlight the strategies companies have used to stay ahead. These cases provide readers with the opportunity to participate in real decisions that managers had to make on a variety of real problems.

Product Details

ISBN-13:	9780073403274
Publisher:	McGraw Hill LLC
Publication date:	10/01/2015
Edition description:	New Edition
Pages:	336
Product dimensions:	7.40(w) x 9.10(h) x 0.60(d)
Age Range:	18 Years

About the Author

Over the past twenty-five years Professor Paul A. Argenti (Hanover, NH) has provided management, leadership, and corporate communication consulting and training for over 100 corporations and non-profit organizations around the world. His clients cover a broad range including Sony, Nokia, General Electric, and Novartis. He is currently Professor of Corporate Communication, Tuck School of Business. Argenti has taught management and corporate communication starting in 1977 at the Harvard Business School, from 1979-81 at the Columbia Business School and since 1981 as a faculty member at Dartmouth’s Tuck School of Business, which is one of the most highly rated and prestigious business schools in the world. He has also taught as a visiting professor at the International University of Japan, the Helsinki School of Economics in Finland, Erasmus University in the Netherlands, Columbia and London Business School’s Global EMBA program, and Singapore Management University. He currently serves as Faculty Director for the Tuck’s Leadership and Strategic Impact program. His most recent books include: Strategic Corporate Communication, published by McGraw-Hill and The Fast Forward MBA Pocket Reference (second edition), which was released through Wiley. His is the author of articles for both academic and managerial journals such as the Harvard Business Review, Sloan Management Review, Leader to Leader, and California Management Review.

Table of Contents

Chapter 1: The Changing Environment for Business

Case: Google in China

Chapter 2: Communicating Strategically

Case: Carsen Container

Chapter 3: An Overview of the Corporate Communication Function

Case: Sweet Leaf Tea

Chapter 4: Identity, Image, Reputation, and Corporate Advertising

Case: Jet Blue’ Airways: Regaining Altitude

Chapter 5: Corporate Responsibility

Case: Starbuck’s Coffee Company

Chapter 6: Media Relations

Case: Adolph Coors Company

Chapter 7: Internal Communications

Case: Westwood Publishing

Chapter 8: Investor Relations

Case: Steelcase, Inc.

Chapter 9: Government Relations

Case: Disney’s America Theme Park: The Third Battle of Bull Run

Chapter 10: Crisis Communication

Case: Coca-Cola India