Countering Fraud for Competitive Advantage: The Professional Approach to Reducing the Last Great Hidden Cost / Edition 1

Countering Fraud for Competitive Advantage: The Professional Approach to Reducing the Last Great Hidden Cost / Edition 1

by Mark Button, Jim Gee
ISBN-10:
1119994748
ISBN-13:
9781119994749
Pub. Date:
04/29/2013
Publisher:
Wiley
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Overview

Countering Fraud for Competitive Advantage: The Professional Approach to Reducing the Last Great Hidden Cost / Edition 1

Substantially reduce the largely hidden cost of fraud, and reap a new competitive advantage.

As the title suggests, Countering Fraud for Competitive Advantage presents a compelling business case for investing in anti-fraud measures to counter financial crime. It looks at the ways of reaping a new competitive advantage by substantially reducing the hidden cost of fraud. Aimed at a wide business community and based on solid research, it is the only book to put forward an evidence-based model for combating corporate fraud and financial crime.

Despite its increase and capture of the news headlines, corporate fraud is largely ignored by most organizations. Fraud is responsible for losses of up to nine percent of revenues—sometimes more. Yet, most organizations don't believe they have a problem and don't always measure fraud losses. This highlights an area for capturing a competitive advantage—with the right counter-fraud strategy, massive losses due to the cost of fraud can be reduced for a fraction of the return.

  • Advocates a new model for tackling fraud and illustrates theories with best practice examples from around the world
  • The authors have close links with the Counter Fraud Professional Accreditation Board: Jim Gee is a world–renowned expert in the field, and has advised private companies and governments from more than 35 countries. Mark Button is Director of the leading Centre for Counter Fraud Studies, Portsmouth University, U.K.

Organizations are losing millions of dollars to fraud. This book outlines a comprehensive approach to reducing financial crime and helping return some of the revenue lost to the cost of fraud.

Product Details

ISBN-13: 9781119994749
Publisher: Wiley
Publication date: 04/29/2013
Pages: 208
Product dimensions: 6.20(w) x 9.00(h) x 1.10(d)

Table of Contents

1 Introduction 1

1.1 Book Outline 4

End Notes 5

2 The Fraud Problem 7

2.1 Introduction 7

2.2 The Fraud Problem 7

2.3 The Extent of Fraud 15

2.4 Trends in Fraud 20

2.5 The Impact of Fraud 25

2.6 Conclusion 29

Further Reading 29

End Notes 29

3 The Fraudster and the Culture of Fraud 33

3.1 Introduction 33

3.2 Understanding the Fraudster 33

3.3 Cultures and Fraud 43

3.4 Conclusion 46

Further Reading 47

End Notes 47

4 The Resilience to Fraud 51

4.1 Introduction 51

4.2 National Resilience 51

4.3 Organisational Resilience 56

4.4 Further Research 63

4.5 ACFE Research 63

4.6 Understanding the Problem: Fusing the Fraudster, the Culture, and the Structures of Resilience 65

4.7 Conclusion 66

Further Reading 67

End Notes 67

5 Measuring Fraud Losses and Tailoring the Strategy 69

5.1 Introduction 69

5.2 The Problem with Risk Management 70

5.3 Measuring Fraud 71

5.4 Wider Benefits of Fraud Measurement 81

5.5 Conclusion 82

Further Reading 83

End Notes 83

6 Creating an Anti-Fraud Culture and Preventing Fraud 85

6.1 Introduction 85

6.2 Situational Measures 85

6.3 Creating an Anti-Fraud Culture 94

6.4 Conclusion 98

Further Reading 99

End Notes 99

7 Detecting Fraud and Investigating Professionally 103

7.1 Introduction 103

7.2 The Costs of Investigation 103

7.3 Who will Investigate? 104

7.4 Proactive Investigations 107

7.5 Reactive Investigations 113

7.6 Conducting Fraud Investigations 115

7.7 Psychology and Investigation 125

7.8 Conclusion 128

Further Reading 129

End Notes 129

8 Sanctioning Fraudsters and Pursuing Redress 131

8.1 Introduction 131

8.2 Understanding Fraudsters and the Place of Deterrence 131

8.3 The Sanctions Tool Box 133

8.4 Publicising Sanctions 141

8.5 Conclusion 143

Further Reading 143

End Notes 143

9 Enhancing Performance through Counter-Fraud Metrics 145

9.1 Introduction 145

9.2 New Ways of Thinking About Security and Fraud 145

9.3 Developing a Counter-Fraud Metrics Programme 150

9.4 Define Overall Objectives/Metrics 150

9.5 Decide Metrics That Meet Those Objectives 151

9.6 Develop Strategies for Generating Metrics 159

9.7 Establish Benchmarks and Targets 160

9.8 Determine How Metrics will be Reported 160

9.9 Create Action Plan 161

9.10 Review/Refine Cycle 161

9.11 Challenges and Critique of Metrics 162

9.12 Conclusion 163

Further Reading 163

End Notes 163

10 The Counter-Fraud Professional 165

10.1 Introduction 165

10.2 Counter-Fraud Professional Infrastructure 165

10.3 The Essence of the Counter-Fraud Professional 171

10.4 Redefining the Counter-Fraud Professional 176

10.5 The Counter-Fraud Department 177

10.6 Conclusion 178

Further Reading 178

End Notes 179

11 Reaping the New Competitive Advantage 181

11.1 Introduction 181

11.2 Bringing the Counter-Fraud Strategy Together 181

11.3 Reaping the Benefits 183

11.4 How Quickly can Losses be Reduced and by How Much? 185

11.5 The World’s 500 Largest Companies 187

11.6 UK FTSE 350 Companies 188

11.7 French CAC 40 Listed Companies 190

11.8 German DAX 100 Listed Companies 191

11.9 Concluding Remarks: Reap the Advantage! 191

Further Reading 192

End Notes 192

Index 195

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