Courage To Be First

Courage To Be First

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Product Details

BN ID: 2940013309043
Publisher: Second River Healthcare Press
Publication date: 09/22/2011
Sold by: Barnes & Noble
Format: NOOK Book
Pages: 178
File size: 933 KB

About the Author

Mark Scott is a nationally renowned healthcare speaker, consultant, visionary and expert in cultural change and development.
As CEO of Mid-Columbia Medical Center in The Dalles, Oregon from 1985 to 2002, Mark’s commitment and passion for changing the landscape of the healthcare experience gave him the unwavering courage to lead the transformation of MCMC into becoming the first hospital in the nation to implement the patient-centered Planetree philosophy hospital-wide.
Mark’s intimate understanding of the strategic and tactical experience required for initiating and sustaining organizational transformation make him one of the nation’s most in-demand speakers. His storytelling strengths and unique personal style come alive in dynamic presentations that focus on staging healthcare experiences and transformations—both for patients and staff.
Mark Scott is also an owner, senior guide and coach who serves as an integral resource to clients for Starizon, an experience design consultancy based in Keystone, Colorado .


Leland R. Kaiser, Ph.D. is a dynamic, motivational speaker known for his ability to change the way organizations think. A recognized futurist and acknowledged authority on the changing American healthcare system, he is a provocateur and mentor to many hospital and healthcare organization CEOs in the U.S.
Dr. Kaiser holds an appointment as associate professor in the Graduate Program in Health Administration at the University of Colorado at Denver . He is a prolific author, prominent educator and pioneer in the developing field of electronic teaching technologies.
Dr. Kaiser has previous professional experience as a hospital administrator, trustee, research and development director, graduate program director and professional psychologist. He has master’s degrees in clinical psychology and medical care administration and a doctoral degree in social psychology and higher education.

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