Gareth Morgan believes that examining organizations and management should be interesting, creative, practical, challenging and directly relevant to the needs of both the organization and the researcher. In an ingenious selection of organizational stories, Morgan presents unique insights drawn from actual corporate (as well as non-profit, public and institutional) experience. These examples illustrate both organizational successes and failures - because we can learn from both. They are interwoven with excerpts from many of the "classics" in organizational literature. His aptly-named "Mindstretchers" entice readers to expand their personal repertoires of approaches to the understanding of, and solutions to, organizational problems and challenges, followed by cases and exercises that challenge us to view organizations in new ways.
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About the Author
Gareth Morgan is well known for his creative contributions to management. He is the author of seven books, including Images of Organization, Creative Organization Theory, Imaginization and Riding the Waves of Change. He acts as consultant and seminar leader to numerous organizations throughout Europe and North America, and is Distinguished Research Professor at York University in Toronto. He has sat on the editorial boards of the Academy of Management, and Organization Studies; and is a Life Fellow of the International Academy of Management. Born in Wales, he now lives in Toronto with his wife, Karen and their children Evan and Heather.
Table of Contents
PART ONE: MINDSTRETCHERSFlexibility and IntelligenceWhat is This?The Need for a Tool ChestFraming and Reframing Seeing the Same Situation in Different WaysWhat is This?Using Your 'Right Brain'We Learn How to SeeWhat is a Paintbrush?What is Truth?Different Assumptions and Organizing Principles Generate Different DesignsDeveloping Multiple InterpretationsUnderstanding Different ViewpointsEscaping From Dominant IdeasInterpreting Patterns, Boundaries and ConstraintsWhat is an Organization?Viewing Your Organization as if You Are a Visitor from a Foreign LandWhere's The CustomerSome Thought PatternsToday's Solutions Shape Tomorrow's ProblemsMindstretchers Ideas and SolutionsPART TWO: READINGS, STORIES AND OTHER RESOURCESThe Evolution of Organization TheoryMax Weber's Concept of BureaucracyTaylor, Schmidt and Scientific ManagementHow to Kill CreativityWorking Under Mechanized Systems of ProductionComputers and the Mechanization of Intellectual WorkFrom Bureaucracies to Networks The Emergence of New Organizational FormsOrganization Design An Information Processing PerspectiveOrganizational TechnologiesOrganizational EnvironmentsThe Emergence of Turbulent EnvironmentsThe Contingency Approach Analyzing Relations Between Organization and EnvironmentDifferentiation and Integration One of the Paradoxes of ManagementCollective Strategy The Management of Interorganizational RelationsTit for Tat A Strategy for Cooperation and SurvivalOrganization and Environment Adaptation or SelectionDo Organizations 'Enact' Their Environments?Organizational Growth and DevelopmentJust in Time Systems of ManagementJapanese Management The Art of Self-RegulationThe Challenger Disaster A Case of Discouraged Feedback?Information and Misinformation Some Unintended Consequences of Performance ControlsCollaboration and ControlPeopleless FactoriesPeopleless OfficesTeam-Based Manufacturing Digital Tries the Bossless SystemGrowing Large While Staying SmallOrganizational LearningInnovating Organizations The Case of 3MCulture A Complex and Subtle LanguageCorporate Culture and Core ValuesCorporate Culture The Role of StoriesTransformational LeadershipThe Tandem Corporation A Successful Corporate Culture?Service Master Combining Vision and ControlLife on the Fast Lane at DatsunApple Computer and the Politics of ChangePolitics at WorkSome Sources of Organizational ConflictA Perspective on Conflict ManagementDecision-Making in Conflict SituationsManaging Intergroup ConflictRational for Whom?Powerless Power?Gender and Corporate PoliticsGame-Playing and the Psychodynamics of Organizational LifeGroupthink The Problems of ConformitySome Unconscious Aspects of OrganizationThe Destructive Side of Technological DevelopmentUnfolding ContradictionsThe Bhopal Disaster'Hooked' on WorkThe Not-Enough World of WorkPART THREE: CASES AND EXERCISESAmerican Football A Case of Mechanistic Organization?arlie Chaplin'sModern TimesEagle SmeltingA Visit to Mc Donald'sJudging the Degree of Fit Between Organization and EnvironmentThe Paradoxical Twins Acme & Omega ElectronicsScholar Educational Products Inc.The Changing Structure of Financial ServicesOrganizations Often Obstruct LearningProduct XArnold The Paradox of CreativityUnderstanding the Culture of Your OrganizationPerfection or BustThe Creation and Destruction of the Order of Maria TheresaSink or Swim Reflections on a Corporate Training ProgramThe Nomizu Sake CompanyThe University as a Political SystemThe Fortress Insurance CompanyRainbow Financial ServicesGlobal Inc A RoleplayHow Politicized is Your Organization?Pluralist ManagementMeetings, Meetings, MeetingsThe Sunnyvale Youth CentreConflict at RiversideThe HandgrenadeJersey PackersThe Department of Information ServicesQuality Co-OpWho Builds the Dillworth Extension?The Lakeside Literary MagazineA New Direction for the Upstage TheatreTipdale EngineeringVisibility, Autonomy, Relevance and Relationships Four Factors Shaping Power and InfluenceFinal OfferProblems in the Machine ShopProfit and Organizations A Story of Exploitation?