Credibility: How Leaders Gain and Lose It, Why People Demand Itby James M. Kouzes, Barry Z. Posner
In this best-selling book, Kouzes and Posner (authors of The Leadership Challenge) explain why leadership is above all a relationship, with credibility as the cornerstone. They provide rich examples of real managers in action and reveal the six key disciplines and related practices that strengthen a leader's capacity for developing and sustaining credibility. Kouzes and Posner show how leaders can encourage greater initiative, risk-taking, and productivity by demonstrating trust in employees and resolving conflicts on the basis of principles, not positions.
(c) Copyright PWxyz, LLC. All rights reserved.
"Credibility' may well move quickly into the lexicon as the next leadership buzzword.''
"Kouzes and Posner have found a way to communicate the importance of hope and offer practical ways of keeping it alive.'' (from the foreword by Tom Peters)
"A much needed human approach to leadership, finally focusing on issues that really matterhonesty, sensitivity to diversity, and the need for community.'' (Ken Blanchard, chairman, Blanchard Training and Development, Inc. and coauthor, The One Minute Manager)
"A well-crafted work. Kouzes and Posner see beyond today's survey results to challenge their assertions with the test of time and circumstance. This solid book persuades readers that credibility is fundamental in spite ofor perhaps because ofthe instability and cynicism that characterize many American work places.''
The landmark meditation on true leadership, updated and streamlined for a troubled 21st-century world.
Few things could be as imperative right now or more elusive than effective leadership. Kouzes and Posner (The Truth About Leadership: The No-Fads, Heart-of-the-Matter Facts You Need To Know, 2010, etc.) update the 1993 edition of their essential guide to maintaining control and credibility in positions of power. Their well-paced, economically crafted and always thought-provoking exercise explores all the vital components of real leadership. These strictly defined and carefully categorized aspects of management are then further dissected and scrutinized for ready implementation. According to the authors, yes, leaders can be cultivated and created. Select case studies from the international community drive this point home. But those looking for a simple shortcut to success should take note: This isn't some formula forappearingmore credible before the masses; it is a prescription for actuallybecomingmore credible. This alone makes it an indispensable resource for anyone presuming to lead any group of people—be it a Cub Scout pack or a Fortune 500 company. Armed with the information contained here, toiling subordinates and wary constituents alike will instantly become better at recognizing bad leadership qualities and, as a consequence, more demanding of those of a higher caliber.
A profound exploration of credible leadership presented in a thoroughly engaging, accessible format.
Meet the Author
James M. Kouzes is chairman of the Tom Peters Group/Learning Systems, which makes leadership work through practical, performance-oriented learning programs, including the Leadership Challenge Workshop and Leadership Is Everyone's Business. In 1993 the Wall Street Journal cited him as one of the twelve most requested "nonuniversity executive-education providers" to U.S. companies.
Barry Z. Posner, Ph.D, is dean of the Leavey School of Business, Santa Clara University, and professor of organizational behavior. He has received several outstanding teaching and leadership awards, has published more than eighty research and practitioner-oriented articles, and currently is on the editorial review boards for the Journal of Management Education, the Journal of Management Inquiry, and the Journal of Business Ethics. He also serves on the board of directors for Public Allies-Silicon Valley and for the Center for Excellence in Nonprofits.
Most Helpful Customer Reviews
See all customer reviews
If you have ever asked the question "Why do I trust my ______?" This book is sure to help you understand why you do. It is a great book that not only helps you understand those above you in the hierarchy of you organization, but also yourself.
James M. Kouzes and Barry Z. Posner use detailed research to show how leaders can achieve credibility. This book tells what caring leaders should do. If you are a leader, heed it. If you are managed ¿ and not managing ¿ don¿t assume that your leaders care as much as those shown here. You will be ill-prepared for harsh reality. As a leader, you should know that the global marketplace has changed greatly. Now, shareholders jettison stocks if earnings fall below expectations. Executives slash U.S. jobs and export the remaining jobs to India and China. This is an age of multi-billion-dollar paychecks for chief executive officers, but psychological insecurity for workers. In this turmoil, it¿s great to read what good leaders should do. The book is practical with a solid psychological grounding. Bottom line from us: these researchers are nice guys, writing for similarly nice guys. But not every leader is a nice guy. So trust, but verify. Or lead, and be nice.