Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

NOOK Book(eBook)

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Product Details

ISBN-13: 9780071772204
Publisher: McGraw-Hill Education
Publication date: 09/16/2011
Sold by: Barnes & Noble
Format: NOOK Book
Pages: 288
Sales rank: 26,693
File size: 3 MB

About the Author

Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are cofounders of VitalSmarts, an innovator in corporate training and organizational performance.
www.vitalsmarts.com

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Crucial Conversations: Tools for Talking When Stakes are High 4.1 out of 5 based on 0 ratings. 17 reviews.
RJJones More than 1 year ago
If I had read this book 10 years ago, I would have a lot less gray hair today. Real life situations and true-life skills taught in a fashion that I would use for the rest of my life. If everyone read and used the skills in the book, the divorce rate would drop and work place harassment would go away. Teaches you to step back and introduce a safe environment for open discussion.
Anonymous More than 1 year ago
Very good discussion.
Anonymous More than 1 year ago
Most every one at my morthers work has read this book (i wan t to read it as well). And most of them can say its inproved there life in many ways. ^_^
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tpzoo More than 1 year ago
This was one of the best self-help books I have ever read. It is one of those books you can't get enough of.
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