The Cultural Intelligence Difference: Master the One Skill You Can't Do Without in Today's Global Economy

The Cultural Intelligence Difference: Master the One Skill You Can't Do Without in Today's Global Economy

by David Livermore
ISBN-10:
081441706X
ISBN-13:
9780814417065
Pub. Date:
05/30/2011
Publisher:
AMACOM
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Overview

The Cultural Intelligence Difference: Master the One Skill You Can't Do Without in Today's Global Economy

Most people know that some basic cultural sensitivity is important. But few have developed the deep cultural intelligence (CQ) required to really thrive in our multicultural workplaces and globalized world. Now everybody can tap into the power of CQ to enhance their skills and capabilities, from managing multi cultural teams and serving a diverse customer base to negotiating with international suppliers and opening offshore markets. The Cultural Intelligence Difference gives readers:
• Customized strategies for improving interactions with people from diverse cultures
• New findings on the bottom-line benefits of cultural intelligence
• Examples of major organizations that use CQ to achieve success

A high CQ points to more than just cultural sensitivity. It is linked to improved decision making, negotiation, networking, and leadership skills—and provides a crucial advantage in a crowded job market. The Cultural Intelligence Difference delivers a powerful tool for navigating today’s work world with finesse—and success.

Product Details

ISBN-13: 9780814417065
Publisher: AMACOM
Publication date: 05/30/2011
Pages: 224
Sales rank: 311,110
Product dimensions: 6.20(w) x 9.00(h) x 1.10(d)
Age Range: 18 Years

Table of Contents

CONTENTS

PREFACE, xiii

.

PART I: AN INTRODUCTION TO CQ

CHAPTER 1 CQ FOR YOU, 3

CHAPTER 2 RESEARCH BRIEF, 21

TAKING THE CQ SELF-ASSESSMENT, 35

PART II: STRATEGIES TO IMPROVE YOUR CQ

CHAPTER 3 CQ DRIVE, 41

CHAPTER 4 CQ KNOWLEDGE, 69

CHAPTER 5 CQ STRATEGY, 107

CHAPTER 6 CQ ACTION, 141

PART III: CONCLUDING THOUGHTS

CHAPTER 7 THE POWER OF CQ, 169

EPILOGUE, 188

NOTES, 190

ACKNOWLEDGMENTS, 199

RESOURCES, 200

INDEX, 201

ABOUT THE AUTHOR, 207

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