Customer Evaluations of Service Failure and Recovery Encounters

Customer Evaluations of Service Failure and Recovery Encounters

by Klaus Schöfer

Paperback

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Product Details

ISBN-13: 9783838662916
Publisher: diplom.de
Publication date: 07/01/2017
Pages: 288
Product dimensions: 5.83(w) x 8.27(h) x 0.65(d)

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