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CUSTOMER SERVICE PLANNER HC
     

CUSTOMER SERVICE PLANNER HC

by Martin Christopher
 
Packed with illustrations, checklists, quizzes and anecdotes, this book given an easy, practical approach to the topic of customer service. The Customer Service Planner is intended for busy marketing, distribution and sales managers and assumes no formal management training. It also gives undergraduate and postgraduate marketing students a flavour of the

Overview

Packed with illustrations, checklists, quizzes and anecdotes, this book given an easy, practical approach to the topic of customer service. The Customer Service Planner is intended for busy marketing, distribution and sales managers and assumes no formal management training. It also gives undergraduate and postgraduate marketing students a flavour of the practicalities of the business world.

Product Details

ISBN-13:
9780750601498
Publisher:
Elsevier Science & Technology Books
Publication date:
01/28/1992
Series:
Marketing Series
Pages:
160

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