ISBN-10:
0359979955
ISBN-13:
9780359979950
Pub. Date:
Publisher:
Customer W.O.W. Ask Me How

Customer W.O.W. Ask Me How

by Gianna Clark

Paperback

$17.07
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Overview

Does your company have what it takes to W.O.W. your customers and keep them coming back? Delivering exceptional service starts with embracing your brand, getting the basics right and delivering delighters that will turn your customers into your best marketing advocate. Whether you are a FORTUNE 500 company or a small to mid-size business, delivering exceptional service is just good business.


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Product Details

ISBN-13: 9780359979950
Publisher: Lulu.com
Publication date: 10/16/2019
Pages: 102
Product dimensions: 6.00(w) x 9.00(h) x 0.21(d)

Table of Contents

Why W.O.W., Three Dimensions of Customer Experience, Deliver Must-Haves, Maximize Satisfiers, Add Delighters, Live Your Brand, Voice of the Customer, Stuff Happens, The Weakest Link, Build a Culture of W.O.W., Be the W.O.W.

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