This volume emphasizes the possibilities to adjust and develop the methodology of Data Envelopment Analysis in order to meet the requirements of the service sector.
About the Author
Dr. Georg Westermann is professor for Business Studies and Public Sector Management at the Hochschule Harz.
Table of ContentsWith articles by: L. M. Seiford, M. Staat, L. Cherchye/T. van Puyenbroeck, H. Scheel, W. Liu/J. Sharp, D. Gstach, R. Färe/Sh. Grosskopf/P. Roos, R. Ball/E. Roberts/R. Thomas, R. D. Banker/H. Chang/R. Cunningham/R. Natarajan, G. Westermann/G. Johnson, - K. Allen, M. da Conceição Sampaio de Sousa/ F. S. Ramos, F. R. Førsund/K. O. Kalhagen, P. Y. Badillo