Dealing with the Elephant in the Room: Moving from Tough Conversations to Healthy Communication

Dealing with the Elephant in the Room: Moving from Tough Conversations to Healthy Communication

by Dr. Mike Bechtle
Dealing with the Elephant in the Room: Moving from Tough Conversations to Healthy Communication

Dealing with the Elephant in the Room: Moving from Tough Conversations to Healthy Communication

by Dr. Mike Bechtle

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Overview

Most people want to avoid tough conversations. Whether it's with a spouse, a friend, a boss, a coworker, or a child, tough conversations create high anxiety—and often lingering resentments. Communication expert Dr. Mike Bechtle offers practical help. He equips readers with the skills they need in order to handle conflict with the important people in their lives. Readers learn to be better prepared for hard conversations by learning to listen, to give and receive genuine feedback, and to saturate relationships with kindness. With the right skills and tools, anyone can feel more confident handling the elephant in the room and other conversational quicksand.


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Product Details

ISBN-13: 9781493410767
Publisher: Baker Publishing Group
Publication date: 05/16/2017
Sold by: Barnes & Noble
Format: eBook
Pages: 240
Sales rank: 110,426
File size: 4 MB

About the Author

Dr. Mike Bechtle (EdD, Arizona State University) is the author of People Can't Drive You Crazy If You Don't Give Them the Keys, How to Communicate with Confidence, and I Wish He Had Come with Instructions. His articles have appeared in publications such as Writer's Digest, Pastors.com, and Entrepreneur. A frequent speaker, Bechtle lives in California. Learn more at www.mikebechtle.com.

Table of Contents

Acknowledgments 9

Introduction: How the Elephant Got in the Room 11

Part 1 The Process of Conversation 21

1 Elephant Prevention 23

2 How Conversations Get Tough 31

3 What People Need 43

Part 2 Tools for Healthy Conversations 55

4 Tool #1-You Gotta Learn to Dance (Perspective) 57

5 Tool #2-Confidence in Communication (Trust) 69

6 Tool #3-Staying on Your Side of the Checkerboard (Ownership) 81

7 Tool #4-Your Personal Fuel Station (Emotions) 93

8 Tool #5-Crock-Pot Relationships (Time) 103

9 Tool #6-The Value of Everybody (Respect) 115

Part 3 Skills for Healthy Conversations 123

10 Skill #1-Make It Safe 125

11 Skill #2-Eliminate Intimidation 137

12 Skill #3-Practice Power Listening 147

13 Skill #4-Encourage Honest Feedback 159

14 Skill #5-Start with Kindness 169

15 Skill #6-Know Your Purpose 181

Part 4 Growing Into Connection 193

16 Relating to Relatives 195

17 Rust-Free Relationships 205

18 Redeeming Technology 213

Conclusion 227

Notes 229

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