Jim Champy revolutionized business with Reengineering the Corporation. Now, in Deliver!, the third book in a series about what's new and really works in business, he shows how to leverage the rich treasure of potential competitive advantage that's hiding in plain view: your operations. Deliver! presents five original, chapter-length case studies of organizations performing at levels that were once viewed as impossible. They range from Campbell's Soup to the US Navy. Their offerings range from industrial tools to premium California wine. What do they share in common? Their success hasn't been grounded in breakthrough strategy: it's built on goals, discipline, details… the grittiness of everyday execution. In an era of highly constrained resources, these organizations offer you the most realistic path to sustainable success: Increase operational efficiency. Drive real savings. And use those savings not merely to maintain your competitive position, but to drive it forward.
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About the Author
Champy’s most recent book, Inspire!, revealed how dozens of great companies are overcoming commoditization, defining value propositions their customers are passionate about, and going beyond “marketing campaigns” to lead crusades customers are eager to join.
Table of Contents
Chapter 1: The Hidden Promise of the Everyday 2
Chapter 2: Paying for Innovation and Making Innovation Pay: WOW on a Budget 10
Chapter 3: Radically Restructuring to Deliver: Take Her Down a Half Billion 32
Chapter 4: Doing Better Every Day: Actuant Aims and Delivers (Again and Again) 54
Chapter 5: Getting Back to Focus and Discipline: Campbell’s Soup Is M’M M’M Smart 76
Chapter 6: Leveraging Quality: Clos du Bois Combines Elegance and Efficiency 96
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