About the Author
Dr. Moon has consulted with numerous companies on sales forecasting re-engineering projects, including AET Films, AlliedSignal, Amway, Avery Dennison, Bacardi USA, Conagra, Continental Tire, Cooper Tire, Corning, Deere and Company, DuPont, Eastman Chemical, Ethicon, Exxon, Hershey Foods, Lucent Technologies, Maxtor, Michelin, Motorola PCS, OfficeMax, Orbit Irrigation Products, Peerless Pumps, Pharmavite, Philips Consumer Electronics, Sara Lee Intimate Apparel, Smith & Nephew, Union Pacific Railroad, Whirlpool, and Williamson-Dickie. He has also consulted with numerous companies on the topic of supply chain strategy, including Lockheed-Martin, Nissan North America, Johnson & Johnson, Radio Systems Corporation, Cummins Filtration, Tyco, and Winn- Dixie. In addition, Dr. Moon has delivered custom executive education programs, covering topics that include marketing strategy, sales forecasting, demand planning, and sales and operation planning, with numerous companies, including Honeywell, Coca-Cola, Corning, BASF, 3M, Union Pacific Railroad, EdAmerica, Nestle, Orbit Irrigation Products, Sony, American Standard, and CHEP.
Mark was born and raised in Ann Arbor, Michigan. He has two sons: Colin and David. Away from the office, Mark enjoys traveling with his wife, Carol, and golfing with his sons, who now beat him regularly.
Table of ContentsPreface xxi
Chapter 1 Demand/Supply Integration 1
Chapter 2 Demand Forecasting as a Management Process 31
Chapter 3 Quantitative Forecasting Techniques 59
Chapter 4 Qualitative Forecasting Techniques 93
Chapter 5 Incorporating Market Intelligence into the Forecast 119
Chapter 6 Performance Measurement 139
Chapter 7 World-Class Demand Forecasting 171
Chapter 8 Bringing It Back to Demand/Supply Integration: Managing the Demand Review 219