"Is Six Sigma the exclusive domain of manufacturing and service operations, or can excellence be mandated (and achieved) throughout an entire organization? This refreshing book reveals how to apply the legendary quality assurance program across all departments and processes, creating a permanent, company-wide Six Sigma culture.
Author Alan Larson, a Motorola veteran, has created a simple and practical Continuous Improvement model, and offers a strategy for managing the change to Six Sigma-driven operations and philosophy. Larson’s approach is based on the seven key elements of Six Sigma:
• Focus on customer satisfaction
• Use of data and systems
• Setting improvement goals
• Team approach
• Employee involvement
• Defining roles
• Personal growth
Field-proven in organizations of all types, Larson’s methodology can help any company make quality a real and viable strategic objective."
|Product dimensions:||6.06(w) x 9.00(h) x 0.61(d)|
|Age Range:||17 Years|
About the Author
Alan Larson (Scottsdale, AZ) is a management consultant and a former divisional quality director at Motorola. He has also trained staff at GE and was part of the team that introduced Six Sigma to Honeywell.
Table of Contents
"Section One: The Basics of Six Sigma
1. The Grassroots of Six Sigma
2. Creating the Cultural Structure
3. Preliminary Tasks
Section Two: A Six Sigma Continuous Improvement Teaming Model
4. Step 1: Create the Operational Statement and Metric
5. Step 2: Define the Improvement Teams
6. Step 3: Identify Potential Causes
7. Step 4: Investigation and Root Cause Identification
8. Step 5: Make Improvement Permanent
9. Step 6: Demonstrate Improvement and Celebrate
Section Three: Getting Started
10. Start Your Journey
11. Managing Change"
What People are Saying About This
"A book that explains how to leverage Six Sigma's power and
does so in a simple straightforward and practical way."
Lexington, KY , June 2003
It is a good book that explains Six Sigma as a continuous improvement methodology in simple way. It provides reader with a six-step checklist to initiate, execute, and maintain continuous improvement projects. It highlights the challenges encountered to transition to a Six Sigma culture along with techniques and pre-requisites to make it a successful transition.