Develop Your Assertiveness

Develop Your Assertiveness

by Sue Bishop

Paperback(Third Edition)

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Develop Your Assertiveness
offers simple techniques to enable professionals, students and job seekers to speak up and say what they mean at work and at home. Packed with examples and exercises, it is a self-help guide covering topics such as: tension control, self-awareness and self-esteem; relationships; making and refusing requests; dealing with problem people; triggering positive responses and influencing behavior. 

This new edition is updated with new examples and case studies on problem people and tricky situations and brief summaries at the end of each chapter. The whole text has been revised to reflect the changes in technology, its use in the workplace and how it can create problems.  Bishop touches on topics such as assertiveness online, video conferences, online meetings and advice on what to do when using body language to show assertiveness isn't an option.

Product Details

ISBN-13: 9780749466985
Publisher: Kogan Page, Ltd.
Publication date: 03/28/2013
Series: Creating Success Series
Edition description: Third Edition
Pages: 168
Product dimensions: 5.51(w) x 8.50(h) x 0.36(d)

About the Author

Sue Bishop
is a trainer and consultant. She is the author of several training sourcebooks.

Table of Contents

1 To be, or not to be?
2 Prepare to assert yourself
3 Positive thinking
4 Right and wrongs
5 Now and then
6 Now see hear
7 Body talk
8 Relationships
9 Words and phrases
10 Power
11 Yes and no
12 Problem people
13 Tricky situations

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From the Publisher

"[A] good tool for people who would like to teach themselves the basics." —getAbstract

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Develop Your Assertiveness 3.3 out of 5 based on 0 ratings. 4 reviews.
Anonymous More than 1 year ago
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Guest More than 1 year ago
Would you benefit in your business or in your social life if you became a better advocate for yourself? Unless you are already quite capable of asserting yourself, the answer is probably yes. The problem is that assertiveness training has a bad reputation, as author Sue Bishop acknowledges. In this short, easy book, she suggests ways that individuals can change their behavior to become more confident. You can learn at your own pace, using the book¿s self-tests, exercises and comments. Bishop¿s handbook does not contain very much that is new, but it is a good tool for people who would like to teach themselves the basics. We recommend this book to those who want to find out how to persuade others and stick up for themselves. If you¿re a manager mired in meekness, here¿s your ticket to the limelight.