Diagnostics vs. Key Measures by Chris Garson
Measurement in business is essential, for goal setting, for understanding results and for targeting improvements. But, with all the tools and data available today, data miners need new canaries.
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About the Author
Officially, I was laid off and have a severance package to prove it, but really, it was an early retirement. Very early, I was just shy of fifty. When the time came to make the cut, I gladly volunteered. I’d had enough. Now, after three years of writing, rewriting and rewriting, I’m dipping my toe in commercial waters. I haven’t sold a word, not yet, but then again, I haven’t tried until now. Don't worry, I’m no starving artist. I provided twenty-five years of leadership as an IT executive with a Fortune 200 company. That’s a quarter century of corporate moments, some of which have already found homes in short stories. I was nationally known, in insurance technology circles, which is to say entirely unknown, led an organization commanding a nine figure budget not counting pennies, and spoke to thousands at industry events.THE CURSE OF ARVYL’S FOLLY is my first full length work seeking an audience since my fourth grade classmates were subjected to “Augusta the Dragon” forty-two years ago. After leaving Mrs. Hamilton’s classroom, I attended Wesleyan University in Middletown, Connecticut, where I devoured fantasy and science fiction classics and became an avid gamer on my way to graduating with degrees in psychology and sociology and a minor in King Arthur. Now, I live in Cleveland Heights, Ohio and my seven year old son Neil lives on the east coast. I named my cats, China and Rider, from a Grateful Dead set list, and I still like dragons. My collection is large, Neil ran out of fingers and toes just counting the winged ornaments dangling from my mantel, and very cheesy.