Difficult Patients / Edition 1

Difficult Patients / Edition 1

by Joy Ann Duxbury
Pub. Date:
Elsevier Health Sciences


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Difficult Patients / Edition 1

One of the greatest challenges a nurse can face is to encounter what he or she perceives to be a 'difficult patient' or a difficult situation.

· An integrated approach to therapeutic communication in the nurse-patient relationship underpins the strategies and approaches offered in this very practical text * *
· A compact guide to resolving 'difficult' situations in the health care setting - from both patient and nursing perspectives

Product Details

ISBN-13: 9780750638388
Publisher: Elsevier Health Sciences
Publication date: 05/23/2000
Pages: 181
Product dimensions: 0.41(w) x 6.14(h) x 9.21(d)

Table of Contents

Introduction; The 'difficult patient'; The basic skills of therapeutic communication; The nurse-patient relationship - setting the scene; Managing the difficult patient - strategies and intervention for protective behaviours; Defensive behaviours - confrontation and challenging behaviour; An overview of the 'rules' of therapeutic communication; References; Index

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