Digital Marketing Strategy: Text and Cases / Edition 1

Digital Marketing Strategy: Text and Cases / Edition 1

by Glen Urban
ISBN-10:
0131831771
ISBN-13:
9780131831773
Pub. Date:
08/12/2003
Publisher:
Pearson
Select a Purchase Option (New Edition)
  • purchase options
    $194.00
  • purchase options
    $106.70 $194.00 Save 45% Current price is $106.7, Original price is $194. You Save 45%.
    icon-error
    Note: Access code and/or supplemental material are not guaranteed to be included with textbook rental or used textbook.
  • purchase options

Overview

Digital Marketing Strategy: Text and Cases / Edition 1

Digital Marketing Strategy emphasizes how digital technologies make marketing more effective because they allow for individual attention, better campaign management, and better product, marketing design, and execution. The book does not ignore the fundamental theories of marketing, but emphasizes their usefulness in developing a response to the threats and opportunities created by the Internet. It is organized around an easy-to-understand flow diagram for formulating marketing strategies: understand customer needs, formulate a strategy, implement the strategy, and build trust with customers. Digital technology discussed includes customer relationship management software, sales force automation, wireless technology, marketing automation software, and decision support systems. Case studies throughout the book illustrate real-life digital technology scenarios; they include: Mothernature.com, Dell, Insite, Terra Lycos, MarketSoft, OSRAM Sylvania, Logistics.com, Travelocity, and Citibank Online. For anyone pursuing a career in marketing; also for practitioners, marketing professionals, consultants, executive trainers and others employed in corporate training.

Product Details

ISBN-13: 9780131831773
Publisher: Pearson
Publication date: 08/12/2003
Edition description: New Edition
Pages: 216
Product dimensions: 6.70(w) x 9.00(h) x 0.50(d)

Table of Contents

I. INTRODUCTION.

1. Introduction.

2. CASE: Mothernature.com.

II. UNDERSTAND CUSTOMER NEEDS AND BEHAVIOR.

3. Understand Customer Needs and Behavior.

4. CASE: Dell.

III. FORMULATE A STRATEGY TO FILL NEEDS.

5. Formulate a Strategy to Fill Needs.

6. CASE: Insite.

7. Segmentation and Positioning.

8. CASE: Terra Lycos.

IV. IMPLEMENT EFFECTIVELY AND EFFICIENTLY.

9. New Products.

10. CASE: MarketSoft.

11. Communication and Selling.

12. CASE: OSRAM Sylvania.

13. Distribution and Pricing.

14. CASE: Logistics.com.

V. BUILDING TRUSTING RELATIONSHIP WITH CUSTOMERS.

15. Build Trusting Relationships with Customers.

16. CASE: Travelocity.

VI. FUTURE OF DIGITAL MARKETING.

17. Future of Digital Marketing.

18. CASE: Citibank Online.

Customer Reviews

Most Helpful Customer Reviews

See All Customer Reviews