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Diversity at Work: The Practice of Inclusion / Edition 1

Diversity at Work: The Practice of Inclusion / Edition 1

by Bernardo M. Ferdman, Barbara R. Deane
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Product Details

ISBN-13: 9780470401330
Publisher: Wiley
Publication date: 11/25/2013
Series: J-B SIOP Professional Practice Series , #33
Pages: 672
Sales rank: 361,802
Product dimensions: 6.20(w) x 9.10(h) x 2.00(d)

About the Author

The Editors

Bernardo M. Ferdman, Ph.D. (Editor) is professor of organizational psychology at Alliant International University in San Diego and a leadership and organization development consultant. He is a SIOP Fellow and consults, writes, speaks, teaches, and conducts research on diversity and inclusion, multicultural leadership, Latinos & Latinas in the workplace, and bringing one's whole self to work.

Barbara R. Deane (Associate Editor) is editor-in-chief for and the Cultural Diversity at Work Archive and vice-president of The GilDeane Group, Inc. She writes, edits, consults, and speaks on diversity and inclusion and cross-cultural business issues.

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Table of Contents

List of Tables, Figures, and Exhibits xiii

Foreword xvii
Allan H. Church and Janine Waclawski

Preface and Acknowledgments xxi
Bernardo M. Ferdman and Barbara R. Deane

The Editors xxxiii

The Authors xxxv

Part One: Frameworks for Understanding Inclusion 1

1 The Practice of Inclusion in Diverse Organizations: Toward aSystemic and Inclusive Framework 3
Bernardo M. Ferdman

2 Communicating About Diversity and Inclusion 55
V. Robert Hayles

Part Two: Individual and Interpersonal Perspectives andPractices 91

3 Creating Inclusion for Oneself: Knowing, Accepting, andExpressing One’s Whole Self at Work 93
Bernardo M. Ferdman and Laura Morgan Roberts

4 Strengthening Interpersonal Awareness and Fostering RelationalEloquence 128
Ilene C. Wasserman

5 Intercultural Competence: Vital Perspectives for Diversity andInclusion 155
Janet M. Bennett

6 The Work of Inclusive Leadership: Fostering AuthenticRelationships, Modeling Courage and Humility 177
Plácida V. Gallegos

Part Three: Organizational and Societal Perspectives andPractices 203

7 From Diversity to Inclusion: An Inclusion Equation 205
Mary-Frances Winters

8 Inclusive Human Resource Management: Best Practices and theChanging Role of Human Resources 229
Lynn R. Offermann and Tessa E. Basford

9 Inclusive Organization Development: An Integration of TwoDisciplines 260
Allan H. Church, Christopher T. Rotolo, Amanda C. Shull, andMichael D. Tuller

10 The Development of Inclusive Leadership Practice andProcesses 296
Lize Booysen

11 Creating Inclusive Climates in Diverse Organizations330
Lisa H. Nishii and Robert E. Rich

12 Models of Global Diversity Management 364
Karsten Jonsen and Mustafa Özbilgin

13 Fostering Inclusion from the Inside Out to Create anInclusive Workplace: Corporate and Organizational Efforts in theCommunity and the Global Society 391
Michàlle E. Mor Barak and Preeya Daya

Part Four: Key Application Issues and Domains 413

14 Global Benchmarks for Diversity and Inclusion 415
Julie O’Mara

15 The Chief Diversity Offi cer’s View of the Diversityand Inclusion Journey at Weyerhaeuser 431
Effenus Henderson

16 Creating Diverse and Inclusive Colleges and Universities451
Kumea Shorter-Gooden

17 Fostering Inclusion from the Outside In: Engaging DiverseCitizens in Dialogue and Decision Making 482
Carolyn J. Lukensmeyer, Margaret Yao, and Theo Brown

18 Building a Culture of Inclusion: The Case of UNAIDS 506
Alan Richter

19 Inclusion at Societal Fault Lines: Aboriginal Peoples ofAustralia 520
Charmine E. J. Härtel, Dennis Appo, and Bill Hart

Part Five: Moving Forward 547

20 Inclusion as a Transformational Diversity and BusinessStrategy 549
Michael L. Wheeler

21 An I/O Psychologist’s Perspective on Diversity andInclusion in the Workplace 564
Angelo S. DeNisi

22 Inclusion: Old Wine in New Bottles? 580
Stella M. Nkomo

23 Practicing Inclusion: Looking Back and Looking Ahead593
Bernardo M. Ferdman and Barbara R. Deane

Name Index 601

Subject Index 613

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