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The ultimate guide to identifying and reducing mishapsboth atwork and in lifeYour mistakes need not be a fact of life. We can all learn to makefewer of them. In Do It Right the First Time, world renownedpersonal improvement guru Gerard Nierenberg shows us just how wecan reduce the number of errors we makeboth in and out of lifeand the workplace. Nierenberg's Error Awareness System teaches ushow to increase our sensitivity and cut down on the errors wemakeand guard against those made by others that affect us. Heshows us how to identify the causes of our errors, how to deal withthemand most importantlyhow to prevent them from recurring.Packed with real-life examples, discussion questions, checklists,and helpful exercises, Do It Right the First Time covers: * Ways to reduce errors in critical thinking and judgment * Improving memory* Recognizing patterns in error * How managers and supervisors can reduce errorsawareness andaction, effective feedback, quality control, with no shame, noblame * Concentration and accuracyfocusing on the job at hand * Clerical errors and what they costunderstanding transportation,omission, insertion, repetition, substitution * How to turn mistakes into benefitsFor all professionals, academics, and businesspeople, includingmanagers, supervisors, and anyone who simply wants to reduce thenumber of errors in his or her life, this unique book isindispensable.
|Product dimensions:||0.73(w) x 6.00(h) x 9.00(d)|
About the Author
GERARD I. NIERENBERG, whom Forbes dubbed "The Father of Negotiating Training," and The Wall Street Journal referred to as one of the "Eight Wise Men," is the author of over 20 bookstranslated into 20 languagesabout negotiation and improving interpersonal skills, including the multimillion bestseller How to Read a Person Like a Book.
Table of Contents
Partial table of contents:THE ERRORS OF OUR WAYS.No Shame, No Blame.The Error-Awareness System.THE TYPES OF ERRORS WE MAKE.Errors in Transcription.Mistakes in Meaning.THE HIGH COST OF ERRORS.The Snowball Effect.What It Costs When We Don't Protect Ourselves from Others' Errors:A Critical Look at Medicine.THE CAUSES OF OUR ERRORS.How to Cut Down on Reading Errors.Classifying the Causes of Error.STRATEGIES TO REDUCE YOUR ERRORS.Improving Your Memory.Managing and Supervising to Reduce Errors.No Shame, No Blame, Revisited.Index.