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You've Got Mail
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You've Got Mail

4.6 41
Director: Nora Ephron

Cast: Tom Hanks, Meg Ryan, Parker Posey


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Sleepless in Seattle director Nora Ephron originally made a name for herself as the writer of romantic comedies such as Heartburn and When Harry Met Sally. She continues the genre with You've Got Mail, marking her second collaboration with actors Tom Hanks and Meg Ryan. The story brings romance and courtship into the electronic age of the


Sleepless in Seattle director Nora Ephron originally made a name for herself as the writer of romantic comedies such as Heartburn and When Harry Met Sally. She continues the genre with You've Got Mail, marking her second collaboration with actors Tom Hanks and Meg Ryan. The story brings romance and courtship into the electronic age of the World Wide Web via e-mail and chat rooms. Joe Fox (Hanks) and Kathleen Kelly (Ryan) live and work blocks from each other on New York City's Upper West Side. Their lives are practically intertwined. They both shop at the same place, frequent the same coffee shop, and even own competing bookstores on the same street. They also both have significant others of their own. Joe has the overly hyper book editor Patricia Eden (Parker Posey), while Kathleen lives with the scholarly newspaper columnist Frank Navasky (Greg Kinnear). Then they meet in a chat room. Though they keep their identities secret (they're known only by screen names "NY152" and "Shopgirl"), they tell each other everything about their lives, including their private feelings, which slowly turn into affection for each other. When Joe decides to open a new branch of his "Foxbooks" chain that risks putting Kathleen's "Shop Around the Corner" out of business, the tension between them escalates. Surely her boutique business will be lost to the conglomerate with a built-in newsstand and coffee bar. When Joe sees Kathleen waiting for him in the restaurant where they agreed to meet up, he puts two and two together, but cannot face her, given their agreement not to reveal each others' names and professions. How can he reveal himself to her now, knowing that he is the cause of her misery? Hopefully, love will conquer all.

Editorial Reviews

All Movie Guide - Lucia Bozzola
Back in the genre that served her so well with When Harry Met Sally (1989) and Sleepless in Seattle (1993), New York-based writer/director Nora Ephron reunited Sleepless stars Tom Hanks and Meg Ryan for the romantic comedy You've Got Mail (1998). Updating Ernst Lubitsch's charming The Shop Around the Corner (1940) -- and, in turn, its remake, Robert Z. Leonard's In the Good Old Summertime (1949) -- for the email and super-store 1990s, Ephron created a glossy valentine to Manhattan's Upper West Side, with its neighborhood shops, cafes, and resident literati. Unfortunately, as critics noted, Lubitsch's incomparable wit and light touch mostly got lost in the translation as cute-as-a-button Ryan and laid-back Hanks spar over bookstores in public while they anonymously fall in love via America Online in private. Still, audiences were happy to watch Hanks and Ryan interact onscreen (unlike in most of Sleepless) amid a romantically idealized New York; Greg Kinnear and Parker Posey provided a dash of comic relief as Ryan's and Hanks' spurned mates. You've Got Mail became a Christmas-season hit, proving that Ephron's brand of old-fashioned romantic comedy could make box-office lightning strike twice.

Product Details

Release Date:
Original Release:
Warner Home Video
Region Code:
[Wide Screen]
Sales rank:

Special Features

2 delightful new featurettes:; Delivering You've Got Mail; You've Got Chemistry; Commentary by director/co-writer Nora Ephron and producer Lauren Shuler Donner; HBO First Look: A conversation with Nora Ephron; Interactive discover New York's upper west side map tour; Carole King Anyone At All music video; Music-only audio track

Cast & Crew

Performance Credits
Tom Hanks Joe Fox
Meg Ryan Kathleen Kelly
Parker Posey Patricia Eden
Greg Kinnear Frank Navasky
Jean Stapleton Birdie
Hallee Hirsh Actor
Steve Zahn George Pappas
Dave Chappelle Kevin Scanlon
Dabney Coleman Nelson Fox
John Randolph Schuyler Fox
Heather Burns Christina
Chris Messina Actor
Reiko Aylesworth Actor

Technical Credits
Nora Ephron Director,Producer,Screenwriter
Ron Bochar Sound/Sound Designer
Susan Bode-Tyson Set Decoration/Design
G. Mac Brown Executive Producer
Ellen Christiansen Set Decoration/Design
Dan Davis Production Designer
Dianne Dreyer Associate Producer
Julie Durk Executive Producer
Delia Ephron Executive Producer,Screenwriter
George Fenton Score Composer
Raymond Kluga Art Director
Beth Kuhn Art Director
Donald J. Lee Co-producer
John Lindley Cinematographer
Francine Maisler Casting
Richard Marks Editor
Nick Meyers Musical Direction/Supervision
David Sardi Asst. Director
Lauren Shuler Donner Producer
Albert Wolsky Costumes/Costume Designer

Scene Index

Disc #1 -- You've Got Mail
1. Click-On Credits [3:01]
2. Morning Log-Ons [4:04]
3. Passersby [1:25]
4. Cyberromantics [5:04]
5. Sizing Competition [2:24]
6. Life Observed [1:57]
7. A Lone Reed [3:06]
8. Foxes Day Out [2:44]
9. Just Call Me Joe [5:34]
10. Who's Worried? [4:04]
11. Party Patter [4:57]
12. Low Opinions [2:54]
13. To Her Rescue [2:45]
14. Holiday Songs [2:21]
15. "Godfather Advice" [4:40]
16. Eloquence [3:20]
17. Something There [3:11]
18. Let's Meet [3:59]
19. He's Not Here [5:50]
20. Stood Up [4:07]
21. Still Here [5:22]
22. Birdie's Amour [1:24]
23. So Right [4:02]
24. Customer Service [4:13]
25. Getting Out [2:55]
26. One Final Twirl [2:34]
27. Dad's Company [2:44]
28. Getting Personal [5:50]
29. Should Meet Him [2:40]
30. A Little Tweaking [4:21]
31. This Tiny Thing [4:19]
32. Wanted/Be You [3:21]
33. End Credits [3:45]


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You've Got Mail 4.6 out of 5 based on 0 ratings. 41 reviews.
Guest More than 1 year ago
To those who are wont to put forth the proposition that ¿They don¿t make `em like they used to,¿ I have a rejoinder: The two best romantic comedies ever made, EVER, have come our way since 1998; one of them is ¿You¿ve Got Mail,¿ an absolute delight of a movie directed with heart-felt care and finesse by Nora Ephron. It¿s the story of two people who meet in a chat room on the Internet; Joe Fox (Tom Hanks) is the owner of a chain of bookstores, and Kathleen Kelly (Meg Ryan) is the owner of a small, independent children¿s book store called ¿The Shop Around The Corner,¿ whose continued existence is threatened by the Fox superstore which offers discounts and cappuccino. Harsh competitors in the real world, they are able to connect with one another via the net only because of the anonymity provided by cyberspace, where neither has a clue as to whom the other really is. The charismatic Hanks delves beneath the businessman veneer of Fox to give him some real humanity; he¿s tough in the trenches of commerce, but he makes it clear that this is a guy whose interests range beyond the bottom line. Hanks lends a natural, self-assurance and charm that makes Fox a complete character, and one you can¿t help but like. And Meg Ryan has never been better than she is here as Kathleen Kelly, a role she was born to play. As soon as you meet her, you feel as though you¿ve known her a long time; she is so open, wears her heart on her sleeve and has a vulnerability and benevolence to her nature that make her totally endearing. Ryan imbues her with a joy and warmth that is almost tangible, and she plays her with nuance that is distinctly drawn and which makes her unique from any character she¿s ever done before. There¿s a real chemistry between her and Hanks, and Ryan utterly lights up the screen with her winsomeness. There¿s a terrific supporting cast on hand here as well, which includes Greg Kinnear (Frank), Parker Posey (Patricia), Heather Burns (Christina), Steve Zahn (George) , Jean Stapleton (Birdie), David Chappelle (Kevin), Dabney Coleman (Nelson Fox) and John Randolph (Schuyler Fox). This is a great story, with outstanding performances by all, the dialogue is crisp and witty, and it¿s all put together and delivered so well, and with such style and class by Ephron that it makes ¿Sleepless In Seattle,¿ (an excellent movie in it¿s own right) seem like a mere warm-up for this team. The music, with the choice of songs and the specific scenes into which they are inserted, is just another reason this film works so well. The musical interludes, which set Hanks and Ryan at different stages of their relationship against the backdrop of New York City, are entirely effective; the city comes alive during these scenes and adds further character to the overall ambience of the movie. ¿You¿ve Got Mail¿ is quite simply the second best romantic comedy ever made, and it should have walked away with a basketful of Oscars, especially for Meg Ryan¿s performance. And anyone who comes away from this one thinking differently is jaded and needs some serious help (and I say that with a smile, folks), because this is one terrific movie that must not be missed. If there¿s any romance in your soul at all, you¿re going to love this one.
Anonymous More than 1 year ago
This movie is a wonderful remake of the classic film "A Shop around the Corner." Tom Hanks and Meg Ryan have wonderful chemistry together. This movie shows how you can fall in love with the people that you hate the most. This is a light hearted romantic comedy with a great supporting cast. Watch out for Jean Stapleton, she is a riot.
Guest More than 1 year ago
This is such an innocent movie, that one cannot come away from it without a smile. The Actors and the City light up the screen. A joy from the start.
Guest More than 1 year ago
You've Got Mail is a wonderful movie, it is a modern remake of the old classic Jimmy Stewart movie, The Shop Around the Corner and is actually the second remake. The first remake was a Judy Garland musical called In The Good Old Summertime and personally I like all three versions and You've Got Mail is a sweet, charming witty movie and I'm glad I purchased the DVD!
Guest More than 1 year ago
I like this movie very much. Cuz Tom and Meg are my favourite stars.
Guest More than 1 year ago
This was a terrific movie although I'm a tough critic when it comes to movies. I love good movies and this DEFINITLY one.
Guest More than 1 year ago
A good movie, as Hanks' & Ryan's characters learn about themselves as well as each other. By-the-way, the book the "Story Lady" reads is Roald Dahl's "Boy."
Guest More than 1 year ago
You can't go wrong with Tom Hanks and Meg Ryan and this movie just tops the list. I loved this movie and I watch it anytime I get that 'I want to fall in Love feeling'. This movie just makes you feel all fuzzy and warm inside. Every time I log onto my computer and hear 'You've got mail', I think maybe, just maybe this will be the time. It's not just the romance in the movie, but the fall scenery and the music is so great. I've always been a fan of 'Somewhere over the rainbow' from another favorite movie of mine 'The Wizard of OZ', so when Harry Nilsson sings it at the end of the movie it just brings tears to my eyes. Thanks to all who made this movie possible and please keep them coming.
Guest More than 1 year ago
I'm 13 and yet I love this movie! It's really a feel good movie so if your in the mood to watch a good romantic comedy this is it!
Guest More than 1 year ago
I'm only 16, but I love this movie! Over spring break last year, I watched it so much I said the lines before the actors did. It's such a lovely and heart-warming story. It would be really hard to not like this movie. Plus the music is just GREAT! And each actor is perfectly suited to his/her character! All in all a GREAT movie!
RenesmeeCarlie More than 1 year ago
Once again Tom Hanks and Meg Ryan perform amazingly together and the chemistry is there. You've Got Mail, a twist off of the book Pride and Prejudice is truly what true love is :) I watch it over and over and over again and still fall in love with it every time! The soundtrack is a perfect fit for the movie! Old songs such by Stevie Wonder and Lois Armstrong and Bobby Day make the movie even better! A perfect blend of humor, romance, drama and music.
Guest More than 1 year ago
This is one of the great romantic comedies of all time. Meg Ryan is a darling. I can't say enough about her. Her peformance is something special. You've got to see it...she's a genius. Tom Hanks is simply perfect. And the music in this movie is wonderful, too. Especially when Harry Nilsson sings ''Somewhere Over the Rainbow'' at the end. If that ending doesn't tug at your heart strings and bring a tear to your eye, well ... whatsamatta you! This, of course, is a remake of the 1940's classic ''The Shop Around the Corner'' with James Stewart and Margaret Sullivan which is a wonderful movie in its own right. But this movie with Meg Ryan, Tom Hanks and the terrific musical score is something special. Believe me, it's one of the great ones. A must see!
Guest More than 1 year ago
The added features on the You've Got Mail DVD make it a really worthy purchase. It is fascinating to see how much effort and creativity goes into making a movie like this one. This film is a must for all Tom Hanks/ Meg Ryan fans.
Guest More than 1 year ago
This movie is and will always be a great hit. I have seen this movie most likely 20 times. I own it on DVD- which I recommend and loved it the first time I saw it.The connection between Tom Hanks and Meg Ryan is awesome. The chemistry is so cute and funny. The great part is that she does not know it is him- JOE- until the end. Very romantic and funny. I highly suggest anyone and everyone seeing this film.
bamoviegirl More than 1 year ago
the best movie ever made to my opionion with Meg Ryan and Tom Hanks and I am a Tom Hanks and Meg Ryan fan but I did not like like sleepless in Seatlle as much as You've Got Mail or Joe Versus the Volcanoe You've Got Mail is the best movie I have ever seen and I love you've got mail a whole lot and way more and the movie is child appropriate and family appropriate movie for all ages and one of the best movies ever made and they should make more movies like You've Got Mail and In the Good Old Summertime and The Shop around the corner the best movie of the year 
Anonymous More than 1 year ago
goodgirl2 More than 1 year ago
the director that brought you the romantic comedy Sleepless In Seattle from 1993 brings you You Got Mail another romantic classic comedy from 2001 wow its amazing how Meg Ryan and Tom Hanks reunited in this movie there such a great couple and 2 actors i truly love and this movie is a sweet romantic comedy to enjoy it really is !
Guest More than 1 year ago
The best thing about this movie being a remake from an Old Classic, is that it was not a disappointment. Very often, remakes are terrible, and should have been left alone. You've got mail was not one of these. I love Tom Hanks and Meg Ryan together. Hope to see more of them together.
Guest More than 1 year ago
You've Got Mail is one of my favorite movies, because mainly of the reasons in the other reviews. I've watched it at least 25 times. It gets you in a good mood and helps you forget your troubles. Being a guy, I think most romances are lame, but this is a wonderful movie.
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