E-Business Strategy, Sourcing And Governance

E-Business Strategy, Sourcing And Governance

by Petter Gottschalk

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Product Details

ISBN-13: 9781599040042
Publisher: IGI Global
Publication date: 05/17/2011
Pages: 370
Product dimensions: 7.00(w) x 10.00(h) x 0.88(d)

Table of Contents

Forewordviii
Prefacex
Section IStrategy
Chapter ITheories of the Firm1
Resource-Based Theory of the Firm1
Activity-Based Theory of the Firm3
Value Configuration of the Firm3
The Firm as a Value Chain4
The Firm as a Value Shop4
The Firm as a Value Network7
Comparison of Value Configurations8
Chapter IIE-Business10
Concepts and Trends10
Competitive Strategy19
E-Business Models28
Determining Appropriate Models37
Infrastructure Capabilities42
Strategic Agility48
Chapter IIIIS/IT Strategy Work54
Strategic Planning55
The Y Model for Strategy Work68
Resource-Based Strategy70
Activity-Based Strategy73
Chapter IVStrategy Analysis75
Describing Current IS/IT Situation75
Describing Current and Desired Business Situation98
Analyzing Needs for Change113
Resource-Based IS/IT Strategy114
Activity-Based IS/IT Strategy115
Chapter VStrategy Choice116
Identifying Alternative Actions116
Selecting Appropriate Actions120
Making the Plan120
Chapter VIStrategy Implementation126
Implementing Plan128
Barriers to Implementation130
Implementation Predictors134
Evaluating Results135
Section IISourcing
Chapter VIISourcing Management140
IT Sourcing Options141
Dimensions of IT Outsourcing Strategy144
Chapter VIIISourcing Theories146
Theories of the Firm147
Economic Theories149
Relational Theories151
Comparison of Theories155
Chapter IXIS/IT Outsourcing159
Outsourcing Opportunities and Threats161
Vendor Value Proposition164
Outsourcing Phases168
Chapter XSourcing Markets171
IT Infrastructure Sourcing171
Business Application Sourcing178
Business Process Sourcing180
Resource-Based View185
Chapter XISourcing Practices187
IT Outsourcing Performance187
IT Outsourcing Relationships189
Due Diligence190
Global Outsourcing191
Business Process Outsourcing (BPO)193
Strategic Outsourcing Termination193
Belief Perseverance194
Strategic Risk Behavior196
Chapter XIIOffshore IT Outsourcing200
Offshore vs. Onshore IT Outsourcing201
Offshoring Solutions201
Offshore Software Development203
Benefits and Pitfalls205
Critical Success Factors of IT Offshoring207
Social Concerns and Impact on Local Jobs207
Political Consequences208
Major Offshoring Locations209
Section IIIGovernance
Chapter XIIIIT Governance as Resource Mobilization211
What is IT Governance?211
Corporate Governance214
Contracts in Governance215
Governance and Management Roles219
Why is IT Governance Important?221
Governance of Resources222
Classification of IT Resources for Governance227
Governance as Part of Institutional Economics231
Chapter XIVIT Governance as Allocation of Decision Rights232
Decision Makers and Decision Rights232
Decision Examples234
Categories of Decisions243
Stakeholders244
Decision Rights Distribution247
Chapter XVIT Governance as Strategic Alignment251
Business Strategy and IS/IT Strategy251
Strategic Alignment Model254
Organizational Architect256
Chapter XVIImplementing IT Governance258
IT Organization and Governance258
The Practice of IT Governance261
The Myths of IT Governance263
Implementation Mechanisms264
IT Governance Architecture268
Critical Success Factors269
Chapter XVIIIT Outsourcing Governance271
The Governance Model272
How to Succeed as a Client275
How to Succeed as a Vendor275
Chapter XVIIIKnowledge Management in Governance278
IS/IT in Knowledge Management279
Requirements from Knowledge Management280
Codification and Personalization Strategy283
Stages of Growth in IS/IT287
Chapter XIXCase Studies292
Rolls-Royce292
UPS Logistics and Maersk Logistics313
Telecom Italia Mobile, Netcom and Colt Telecom Group323
Conclusions333
References336
About the Author346
Index347

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