Effective NLP Skills

Effective NLP Skills

by Richard Youell, Christina Youell

Paperback(Second Edition)

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Neuro Linguistic Programming (NLP) can be a powerful communications tool. It offers an in-depth understanding of how people communicate and how to use that knowledge to maximize the effectiveness of interpersonal relationships.

Effective NLP Skills covers the history of NLP, basic neurology, managing oneself and others and using language powerfully. Aimed at business people looking to develop their interpersonal and communications skills, it presents tools, skills and behaviors that are useful in a work context, including appraisals, sales and leadership. By using the relevant NLP models, readers learn how to communicate better, influence and persuade, and have more effective working relationships.

This new edition includes updated content with an even stronger emphasis on the business and work applications of NLP, summaries at the end of each chapter and more information outlining further resources and training courses.

Product Details

ISBN-13: 9780749467043
Publisher: Kogan Page, Ltd.
Publication date: 03/28/2013
Series: Creating Success Series
Edition description: Second Edition
Pages: 184
Product dimensions: 5.50(w) x 8.50(h) x 0.39(d)

About the Author

Richard Youell
has over 25 years of experience in business, technology and people development.  He is a Qualified Master Practitioner and a Certified INLPTA Trainer in Neuro-Linguistic Programming.  

Christina Youell
has over 20 years of experience in HR.  She is an NLP practitioner and a Qualified Master Practitioner.  Together they founded People & Performance Ltd, which runs management, NLP, and leadership courses for a wide range of business organizations.

Table of Contents

Introduction 1

1 The history, people, influences and development of NLP 6

The early years 6

Other influences and theories 7

NLP: a model, not a theory 8

Recent history 9

Summary 10

2 Your brain: a user manual 11

Learning and developing habits 13

Coming to your senses: representational systems and submodalities 18

Outcome thinking 27

Patterns of thinking and preferences 34

Mind-body, imagination and time 41

The NLP communication model 44

Summary 53

3 Managing yourself 55

Enabling and limiting beliefs and the NLP presuppositions 57

Improving your sensory acuity 63

Developing your own flexibility 66

Well-formed outcomes 69

State management: choosing your attitude 77

Summary 84

4 Managing others 87

Building rapport 88

Framing and reframing 92

Perceptual positions 95

Motivating others 101

Summary 104

5 Powerful use of language 106

The power of language 106

Persuasive language 113

Body language 121

Summary 125

6 Business applications 127

Feedback and appraisals 127

Three feedback models 132

The vision thing: 'I have a dream' 135

Selling 139

Choosing the most effective leadership style for the situation 142

Modelling others' abilities 148

Stress management: building personal resilience 154

Time management 158

Summary 163

7 Further NLP resources and training opportunities 164

Books about NLP 164

NLP training and certification standards 165

NLP training courses 166

Choosing an NLP Course 167

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