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Product Details

ISBN-13: 9780834200364
Publisher: Wolters Kluwer Law & Business
Publication date: 12/01/1988
Edition description: New Edition
Pages: 335

Table of Contents

Contents: Leadership and Management
• The Powerful Role of the Nurse Leader
• Role of the Work Environment
• Clear and Effective Communication-Listening
• Assertive Communication and the Nurse Leader
• Dealing with People in Difficult Situations and Resolving Conflict
• Developing Healthy Work Groups
• Developing Others: Interpersonal Challenges and Techniques
• Motivation and Performance
• Employer-Employee Relations
• Problem Solving and Decision Making
• Stress Management
• Time Management and Delegation
• Developing Self and Career

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