ISBN-10:
0470282444
ISBN-13:
2900470282440
Pub. Date:
09/02/2008
Publisher:
Wiley
Effective Public Manager: Achieving Success in a Changing Government / Edition 4

Effective Public Manager: Achieving Success in a Changing Government / Edition 4

by Steven Cohen
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  • Product Details

    ISBN-13: 2900470282440
    Publisher: Wiley
    Publication date: 09/02/2008
    Series: Wiley Desktop Editions Series
    Edition description: Fourth Edition
    Pages: 416
    Product dimensions: 6.50(w) x 1.50(h) x 9.50(d)

    About the Author

    Steven Cohen is director of The Executive MPA Program and The MPA In Earth Systems Science, Policy and Management of Columbia University's School of International and Public Affairs. He is coauthor of Total Quality Management in Government.
    William Eimicke is director of the Picker Center for Executive
    Education of Columbia University's School of International and Public
    Affairs.
    Cohen and Eimicke are coauthors of The New Effective Public Manager and Tools for Innovators.

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    Table of Contents


    Preface     ix
    The Authors     xxv
    The Perpetual Crisis in Public Management     1
    Defining Effective Public Management     19
    How to Find and Keep Good People     45
    Developing Effective Working Relationships     89
    Structuring Systems, Tasks, and Responsibilities     107
    Understanding and Applying Innovation Strategies in the Public Sector     137
    The Art and Craft of Contracting     171
    Gathering, Organizing, and Using Information     189
    Mastering the Budgetary Process     225
    Shaping Organizational Goals and Strategies     253
    Communicating with the Public, the Media, and Stakeholders     287
    Surviving and Thriving in Public Service     323
    References     345
    Additional Resources     363
    Index     365

    What People are Saying About This

    From the Publisher

    Praise for the Previous Editions

    "An essential guide for practitioners on reinventing government and effective public management."
    — David Osborne, author, Reinventing Government

    "A serious, straight-ahead treatment of the challenges and prospects of public management in a time of political turbulence. Cohen and Eimicke do a first-rate job of telling us how to do public management and, more important, how to do it right."
    — George Frederickson, Edwin O. Stene Distinguished Professor of Public
    Administration, University of Kansas

    "A real-world recipe for success in the public sector containing a roadmap for innovators."
    — Stephen Goldsmith, former mayor, Indianapolis

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