Electronic Commerce: B2C Strategies and Models / Edition 1

Electronic Commerce: B2C Strategies and Models / Edition 1

by Steve Elliott
ISBN-10:
0471487058
ISBN-13:
9780471487050
Pub. Date:
04/16/2002
Publisher:
Wiley

Hardcover - Rent for

Select a Purchase Option
  • purchase options
    $93.37 $106.75 Save 13% Current price is $93.37, Original price is $106.75. You Save 13%.
  • purchase options

Overview

Electronic Commerce: B2C Strategies and Models / Edition 1

Notwithstanding the NASDAQ upheavals in 2000, industry is continuing to embrace the concepts of Electronic Commerce. However, a major barrier to more widespread implementation of Electronic Commerce is uncertainty within organizations as how best to proceed.

Based on research in six economies - the UK, USA, Denmark, Greece, Hong Kong (China) and Australia, this much needed guide to the implementation of business-to-consumer electronic commerce addresses the documented uncertainties of business and consumers with Internet retailing by presenting the experiences of leading examples of Business to Consumer Electronic Commerce in each of six economies. The countries represent a broad range of environments to identify issues that may be specific to a particular market. The firms have been selected as significant examples of Internet retailing in industry sectors recognized as leaders in the use of the Internet, including; travel, books, music CDs, technology sales, gifts, groceries and general merchandise.

Product Details

ISBN-13: 9780471487050
Publisher: Wiley
Publication date: 04/16/2002
Series: John Wiley Series in Information Systems Series
Pages: 368
Product dimensions: 6.28(w) x 9.39(h) x 1.09(d)

Table of Contents

Foreword by Peter Keen.

Contributors.

Series Preface by Rudy Hirschheim.

Introduction to B2C Strategies and Models (Steve Elliot).

Internet Retailing in Australia (Steve Elliot).

Internet Retailing in Denmark (Niels Bjørn-Andersen).

Internet Retailing in Greece (Nikolaos Mylonopoulus & Katherine Pramataris).

Internet Retailing in Hong Kong, China (Matthew Lee).

Internet Retailing in the United Kingdom (Bob Galliers & Anne Wiggins).

Internet Retailing in the United States (Don Lloyd Cook, et al.).

Evaluating Websites and Surveying Customers Online (Steve Elliot & Niels Bjørn-Andersen).

Research Model and Theoretical Implications (Steve Elliot).

Conclusion (Steve Elliot).

References.

Index.

Customer Reviews

Most Helpful Customer Reviews

See All Customer Reviews