Emerging Solutions in Reference Services

Emerging Solutions in Reference Services

by John D. Edwards



Product Details

ISBN-13: 9780789013606
Publisher: Taylor & Francis
Publication date: 01/28/2001
Series: Legal Reference Services Quarterly Ser.
Pages: 248
Product dimensions: 5.90(w) x 8.30(h) x 0.70(d)

Table of Contents

Introduction-Facing Library Problems: Solutions for the Millennium1
Patrons and the PC: What Problems Should Reference Librarians Solve?5
Problem Patrons and Library Security19
All in a Day's Work: What's a Reference Librarian to Do?41
Creating and Using Web Resources to Train Attorneys: An Experience with the State Bar57
Taking Time for Legal Research Instruction at the Reference Desk75
Law Library Tours in an Information Age: Format, Effectiveness and Function99
Making Electronic Resources Available to Patrons115
Enhancing Reference Services Through Technology133
"Library Police": Drafting and Implementing Enforceable Library Rules147
How to Avoid the Unauthorized Practice of Law at the Reference Desk165
User Fees in Academic Law Libraries181
Staffing the Reference Desk: Improving Service Through Cross-Training and Other Programs207

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