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Emotional Intelligence and Leadership Styles: Exploring the Relationship between Emotional Intelligence and Leadership Styles Among Information Technology Professionals

Emotional Intelligence and Leadership Styles: Exploring the Relationship between Emotional Intelligence and Leadership Styles Among Information Technology Professionals

by Eniola O. Olagundoye

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Overview

All around the world, information technology is evolving at an alarming rate, and it could be challenging keeping up with the growing changes that we are witnessing with it. This paper explored the relationship between emotional intelligence and leadership styles among information technology professionals. Does emotional intelligence predict leadership style and do leadership styles predict emotional intelligence components? A total of 185 participants were involved in this study. The leadership styles, which are comprised of transformational, transactional, and passive-avoidant, were measured by the Multifactor Leadership Questionnaire - MLQ 5X (Bass & Avolio, 1995). The emotional intelligence components, which are comprised of perception of emotion, managing own emotions, managing others' emotions and utilization of emotion, were measured by the Schutte Self-Report Emotional Intelligence Test -- SSEIT (Schutte et al., 2009). The demographic areas controlled in this study include gender, age, ethnicity, education, and tenure.



Multiple regression was conducted on each of the seven hypotheses in this study, and it was determined that transformational leadership style and transactional leadership style were predictors of perception of emotion, managing others' emotions and utilization of emotion. This study also revealed that transformational leadership style was a predictor of managing own emotions. Surprisingly, transactional leadership style was not a predictor of managing own emotions. As expected, there was no significant correlation discovered between passive-avoidant leadership style and emotional intelligence. Furthermore, the results showed that emotional intelligence was a predictor of both transformational and transactional leadership styles. This study discovered that gender was a significant variable, and females scored higher than males in the emotional intelligence component of managing others' emotions.



The findings in this study coincide with the body of literature that exists, which revealed positive relationships between emotional intelligence components and transformational and transactional leadership styles.

Product Details

ISBN-13: 9781612334691
Publisher: Universal-Publishers.com
Publication date: 11/15/2019
Pages: 120
Product dimensions: 6.14(w) x 9.21(h) x 0.25(d)

About the Author

Dr. Eniola Olagundoye has a Ph.D. in Leadership Studies, from Our Lady of the Lake University, an M.B.A. in Management also from Our Lady of the Lake University, and a B.B.A. in General Business from Texas Southern University. His research areas are technology, emotional intelligence, leadership studies, and business. He has over 20 years' experience in information technology, and He has served and consulted to more than 48 different clients from all over the world. The Author is currently an IT Consultant and an Adjunct Professor at Texas Southern University.

Table of Contents

Chapter 1: Introduction 1

Background . . . .2

Statement of Problem . . .3

Purpose of the Study . . .3

Conceptual Definitions . . .3

Demographic Definitions . . .6

Research Questions . . .7

Variables for Research Area 1 . . .8

Variables for Research Area 2 . . .8

Null Hypotheses . . . .8

Graphical Models . . . .9

Chapter 2: Review of the Literature 13

Overview . . . .13

Article Summaries . . .13

Information Technology and Leadership . .13

Gender and Leadership . . .15

Age and Leadership . . .16

Ethnicity and Leadership . . .17

Education and Leadership . . .17

Tenure and Leadership . .18

Information Technology and Emotional Intelligence .18

Leadership and Emotional Intelligence .19

Gender and Emotional Intelligence . .20

Age and Emotional Intelligence . .21

Ethnicity and Emotional Intelligence .23

Education and Emotional Intelligence .24

Tenure and Emotional Intelligence . .24

Summary of the Literature Review . .25

Chapter 3: Methodology 27

Overview . .27

Sampling Plan . . 27

Demographic Survey . .28

Instruments . .28

Schutte Self-Report Emotional Intelligence Test (SSEIT) .28

Evidence of Validity . .30

Multifactor Leadership Questionnaire (MLQ) .31

Research Design . .31

Null Hypotheses . .32

Procedure . .33

Data Collection and Analysis . .33

Ethical Considerations . .33

Chapter 4: Results 35

Descriptive Statistics . .35

Demographics of Participants . .35

Gender . .35

Age . .37

Ethnicity . .38

Education . .40

Tenure . .41

Leadership Rating Using the MLQ 5X instrument . . .42

Transformational Leadership Style . . . .42

Transactional Leadership Style . . . . .42

Passive Avoidant Leadership Style . . . .44

Emotional Intelligence Ratings Using the Schutte Self-Report

Emotional Intelligence Test (SSEIT) Instrument . . . .44

Perception of Emotion . . . . .45

Managing Own Emotions . . . . .45

Managing Others’ Emotions . . . . .46

Utilization of Emotion . . . . . .46

Bivariate Correlations . . . . . .46

Multiple Regression Analysis . . . . . 48

Analysis of Null Hypotheses . . . . .48

Null Hypothesis One . . . . .48

Null Hypothesis Two . . . . .51

Null Hypothesis Three . . . . .52

Null Hypothesis Four . . . . .55

Null Hypothesis Five . . . . . 57

Null Hypothesis Six . . . . . .58

Null Hypothesis Seven . . . . .60

Summary of Findings . . . . . .60

Chapter 5: Conclusion 63

Rejection of the Null Hypotheses . . . . .64

Graphical Models - Results . . . . .65

Discussion of Findings – Comparing Findings to Literature Review .68

Implications . . . . . . .68

Limitations of the Study . . . . . .68

Sample Size . . . . . . .68

Generalization . . . . . . .69

Recommendations for Further Research . . . .69

Main Takeaways . . . . . . .69

Appendix A Request to Dr. Schutte to Use

her Instrument . 71

Appendix B Permission from Dr. Schutte to Use

her Instrument . 73

Appendix C Permission from Mind Garden to Use

MLQ 5X Instrument 75

Appendix D Permission from Bass and Avolio to Use

MLQ 5X Instrument 77

Appendix E Institution Review Board – Notice of Approval to

Begin Research . 79

Appendix F Survey Monkey Study Consent and Survey . 81

Appendix G Informed Consent . 83

Appendix H Demographic Survey . 85

Appendix I NIH PHRP Online Training Course

Certificate of Completion 87

Appendix J SSEIT Items 89

Appendix K MLQ 5X Items 91

References 93

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