Emotional Intelligence Coaching: Improving Performance for Leaders, Coaches and the Individual

Emotional Intelligence Coaching: Improving Performance for Leaders, Coaches and the Individual


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Emotional Intelligence Coaching
examines how emotions and habits can impact performance. Emotional intelligence can help coaches recognize how attitudes -- both their own and their clients' -- prevent people from reaching their potential and how to replace them with more useful attitudes, feelings and thoughts. The authors present the various models and tools that coaches can use to help them become more emotionally intelligent when coaching. 

This book explains the basic principles of emotional intelligence and how these relate to coaching for performance. It includes practical activities for coaching, as well as interviews with coaches who use emotional intelligence as part of their coaching strategy.

Product Details

ISBN-13: 9780749463564
Publisher: Kogan Page, Ltd.
Publication date: 10/15/2011
Pages: 240
Product dimensions: 6.10(w) x 9.10(h) x 0.60(d)

About the Author

Steve Neale
, Lisa Spencer-Arnell and Liz Wilson are experienced coaches, mentors and trainers. Together they run a consulting firm that specializes in emotional intelligence coaching.

Table of Contents

1. What is emotional intelligence?
It’s all about performance 
What is emotional intelligence? 
How many brains have you got? 
Emotional intelligence – two aspects 
Can you improve your emotional intelligence? 
Measuring EI 
Sustainable change takes time 
Different approaches to EI 

2. What is coaching?
What is coaching? 
Why coaching? 
What does great coaching look like? 
What next? 
What does the future of coaching look like? 

3. The importance of emotional intelligence in coaching 
What’s wrong with coaching?
The emotionally intelligent coach 
Life positions: the foundations to successful coaching 

4. The fast track to performance and profitability 
Paying the price of negativity 
The potential and performance equation 
Individual performance 
Team performance 
Organizational performance 
The evidence 
Measuring the impact: what’s your ROI? 

5. Developing your emotional intelligence 
Self-regard Regard for others 
Awareness of others 

6. Understanding and working with values, beliefs and attitudes 
Inside-out performance 
Values The impact of values 
Why values matter 
The role of values within coaching 
Values at work in organizations 
Attitudes and beliefs 
The values, attitudes and behaviour link 
Defining organizational values, attitudes and behaviours 

7. Core coaching skills 
Do you hear what I hear? 
EI listening 
Emotionally intelligent questioning 
Questioning and the EI coach 
EI empathy 
Coaching models 

8. How goals flow from values to action 
Everything starts as an idea 
Connect emotionally with your goals 
It’s all about mind over matter 
Is working SMARTER the only way? 
Goals are vehicles for living our values 
How goals flow from values to action 

9. The coaching toolkit 
Agreement and contract 
Coaching models 
Coaching questions 

10. Coaching ethics and best practice 
What attracts us to become coaches? 
So, what does best practice mean to you? 
Cracking the code 
What constitutes best practice for the emotionally intelligent coach? 
How was it for you? 
Supervision – the helicopter view

What People are Saying About This

From the Publisher

"This is a clearly written, comprehensive book which successfully marries the concept of emotional intelligence (EI) with the processes of coaching." - Professional Manager

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Emotional Intelligence Coaching: Improving Performance for Leaders, Coaches and the Individual 2.5 out of 5 based on 0 ratings. 2 reviews.
Anonymous More than 1 year ago
You have to get the ebook format done correctly. This is a $28 book and has multiple formatting errors. Almost should return it and get the real book. I have had multiple format issues with books purchased for the Nook. I can only wonder if the Kindle suffers equally.
Anonymous More than 1 year ago