Emotional Intelligence Coaching examines how emotions and habits can impact performance. Emotional intelligence can help coaches recognize how attitudes -- both their own and their clients' -- prevent people from reaching their potential and how to replace them with more useful attitudes, feelings and thoughts. The authors present the various models and tools that coaches can use to help them become more emotionally intelligent when coaching.
This book explains the basic principles of emotional intelligence and how these relate to coaching for performance. It includes practical activities for coaching, as well as interviews with coaches who use emotional intelligence as part of their coaching strategy.
|Publisher:||Kogan Page, Ltd.|
|Product dimensions:||6.10(w) x 9.10(h) x 0.60(d)|
About the Author
Steve Neale, Lisa Spencer-Arnell and Liz Wilson are experienced coaches, mentors and trainers. Together they run a consulting firm that specializes in emotional intelligence coaching.
Table of Contents
1. What is emotional intelligence?
It’s all about performance
What is emotional intelligence?
How many brains have you got?
Emotional intelligence – two aspects
Can you improve your emotional intelligence?
Sustainable change takes time
Different approaches to EI
2. What is coaching?
What is coaching?
What does great coaching look like?
What does the future of coaching look like?
3. The importance of emotional intelligence in coaching
What’s wrong with coaching?
The emotionally intelligent coach
Life positions: the foundations to successful coaching
4. The fast track to performance and profitability
Paying the price of negativity
The potential and performance equation
Measuring the impact: what’s your ROI?
5. Developing your emotional intelligence
Self-regard Regard for others
Awareness of others
6. Understanding and working with values, beliefs and attitudes
Values The impact of values
Why values matter
The role of values within coaching
Values at work in organizations
Attitudes and beliefs
The values, attitudes and behaviour link
Defining organizational values, attitudes and behaviours
7. Core coaching skills
Do you hear what I hear?
Emotionally intelligent questioning
Questioning and the EI coach
8. How goals flow from values to action
Everything starts as an idea
Connect emotionally with your goals
It’s all about mind over matter
Is working SMARTER the only way?
Goals are vehicles for living our values
How goals flow from values to action
9. The coaching toolkit
Agreement and contract
10. Coaching ethics and best practice
What attracts us to become coaches?
So, what does best practice mean to you?
Cracking the code
What constitutes best practice for the emotionally intelligent coach?
How was it for you?
Supervision – the helicopter view
What People are Saying About This
"This is a clearly written, comprehensive book which successfully marries the concept of emotional intelligence (EI) with the processes of coaching." - Professional Manager
Most Helpful Customer Reviews
You have to get the ebook format done correctly. This is a $28 book and has multiple formatting errors. Almost should return it and get the real book. I have had multiple format issues with books purchased for the Nook. I can only wonder if the Kindle suffers equally.