The Encouraging the Heart Workbook

The Encouraging the Heart Workbook


Eligible for FREE SHIPPING
  • Get it by Thursday, August 24 ,  Order by 12:00 PM Eastern and choose Expedited Delivery during checkout.
    Same Day delivery in Manhattan. 


The Encouraging the Heart Workbook by James M. Kouzes, Barry Z. Posner

Getting things done in today's workplace is hard work. The climb to the top is demanding and long. Employees become exhausted, frustrated, and sometime entirely disenchanted. Often, they are tempted to simply give up. It's clear from the research conducted by Jim Kouzes and Barry Posner over the last two decades that successful leaders find ways to combat these negative feelings by encouraging the hearts of their team members. They inspire others with courage and hope. This hands-on workbook helps leaders to do just that, whether in the workshop environment or on their own. Delving deep into the behaviors that make up this important practice, readers will gain a better understanding of how they can recognize contributions and celebrate the values and victories. The workbook guides readers through 7 essentials of encouraging the heart: set clear standards, expect the best, pay attention, personalize recognition, tell the story, celebrate together, and set the example. The 21-question self-assessment Encouragement Index is now sold seperately..

Product Details

ISBN-13: 9780470876831
Publisher: Wiley
Publication date: 11/02/2010
Series: J-B Leadership Challenge: Kouzes/Posner Series , #213
Edition description: Workbook
Pages: 120
Sales rank: 1,231,872
Product dimensions: 7.80(w) x 9.20(h) x 0.40(d)

About the Author

James M. Kouzes and Barry Z. Posner are the bestselling coauthors of The Leadership Challenge, The Truth About Leadership, A Leader's Legacy, Credibility, Encouraging the Heart, The Leadership Challenge Workshop, and over a dozen other books and workshops on leadership. They also developed the highly-acclaimed Leadership Practices Inventory (LPI), a 360-degree assessment tool based on The Five Practices of Exemplary Leadership. They are among the most sought-after scholars and educators on the subjects of leadership and leadership development.

Customer Reviews

Most Helpful Customer Reviews

See All Customer Reviews