This is the first text to address the growing subject of end user computing (EUC). Offers a comprehensive treatment of the major functions of EUC planning, support, and management. Provides up-to-date coverage of data communications, local area networks (LANS), and personal computer applications. Part I provides background information for planning, training, and operating an information center. Part II addresses small systems: PC hardware, software, and applications (spreadsheets, data management systems, word processing, etc.), including coverage of the P/S 2 and Macintosh systems. Part III discusses large systems and networking, covering host systems, terminal interfaces, LANS, data communication, and many more large systems that apply to EUC.
|Product dimensions:||7.32(w) x 9.49(h) x 1.69(d)|
Table of Contents
Partial table of contents:
THE END USER ERA.
End User Computing.
The Information Center Evolves.
Application Development Approaches.
Building an Information Center.
UNDERSTANDING THE END USER.
Federal Employment Data.
Understanding User Needs.
MANAGING THE INFORMATION CENTER: BROAD CONCERNS.
Managing in a Time of Change.
Services, Problems, and Critical Success Factors.
BUILDING THE INFORMATION CENTER.
Mobilizing End Users.
Developing The Technological Infrastructure.
Establishing Key Policies.
SUPPORTING END USER PROJECTS.
Life Cycle Project Support.
DEVELOPING POLICIES FOR PERSONAL COMPUTER PRODUCTS.
Standard Configurations and Costs.
PERSONAL COMPUTER SOFTWARE TRENDS.
Application and System Software.
PC Software Operations in RAM.
PC Software Operations Using External Memory.
The Macintosh Interface.
Artificial Intelligence Software.
OTHER PERSONAL COMPUTER APPLICATIONS.
PC Networking Services.
WORKING WITH A HOST COMPUTER.
The Transmission Link to the Host.
Support and Control.