The Essential Guide to Workplace Investigations: How to Handle Employee Complaints & Problems

The Essential Guide to Workplace Investigations: How to Handle Employee Complaints & Problems

by Lisa Guerin

Paperback(Second Edition)

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Overview

The Essential Guide to Workplace Investigations: How to Handle Employee Complaints & Problems by Lisa Guerin

Workplace problems and complaints carry serious legal and financial risks to a company-so it's essential to act fast when you receive an employee complaint. But an ineffective or poorly handled investigation can land your company in even more trouble.

The Essential Guide to Workplace Investigations shows you how to legally and successfully investigate and resolve any type of complaint or problem. It covers common workplace complaints such as harassment, discrimination, workplace violence, drug and alcohol use and employee theft.

The book guides you through the 10 steps of an effective investigation:

deciding whether to investigate

taking immediate action, if necessary

choosing an investigator

planning the investigation

interviewing

gathering evidence

evaluating the evidence

taking action

documenting the investigation

following up.

All the forms you need, including sample policies, checklists, sample documentation and resources, as well as audio interviews and scenarios, are provided on CD-ROM.

The society for human Resource Management (SHRM) is the world's largest professsional association devoted to human resource management. our mission is to serve the needs of HR professionals by providing the most current and comprehensive resources, and to advance the profession by promoting HR's essential, strategic role. Founded in 1948, SHRM represents more than 225,000 individual members in over 125 countries, and has a network of more than 575 affiliated chapters in the united states, as well as offices in china and India. Visit SHRM at shrm.org

Product Details

ISBN-13: 9781413312041
Publisher: NOLO
Publication date: 07/12/2010
Edition description: Second Edition
Pages: 520
Product dimensions: 9.06(w) x 7.02(h) x 1.11(d)

About the Author

Lisa Guerin, an editor/author specializing in employment law, is author or co-author of several Nolo books, including The Manager's Legal Handbook, Dealing with Problem Employees, Nolo's Essential Guide to Federal Employment Laws, Workplace Investigations, Create Your Own Employee Handbook, and Nolo's Guide to California Law. Guerin has practiced employment law in government, public interest, and private practice where she represented clients at all levels of state and federal courts and in agency proceedings. She is a graduate of Boalt Hall School of Law at the University of California at Berkeley.

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