Links the current search for legitimacy & values with fascinating, behind-the-scene stories of business & organizational crisis & recovery. The authors have studied & helped put in place the recovery systems that have saved these orgs. Employers who follow the lessons in this book will gain an ethical edge for their institutions both in terms of their moral & social responsibility, as well as their competitive positioning. All executives of public organizations & political leaders should read this book. They can learn a great deal about managing a crisis in public confidence in the government, & avoiding such an ethical problem in the first place.