Executive Accountability: Creating the Environment for Business Value from Technology

Executive Accountability: Creating the Environment for Business Value from Technology

Executive Accountability: Creating the Environment for Business Value from Technology

Executive Accountability: Creating the Environment for Business Value from Technology

Hardcover

$75.00 
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Overview

Better strategic decisions lead to higher customer acceptance, improved user satisfaction, and measurable business results.

Using proven processes, frameworks, and tools, this book is a powerful resource for executives, business owners, and professionals looking to improve delivery of benefits from technology projects and manage risks. As the power of technology in the business world continues to grow, executive accountability, leadership, and involvement are critical to achieve measurable business benefits from technology investments. The authors look realistically at how technology is chosen, how to evaluate existing technology, and how to deliver value. Themes and topics include building open communication and productive collaboration; organization-wide structure, frameworks and tools for strategic decision-making; and risk management advice.


Product Details

ISBN-13: 9781567206036
Publisher: Bloomsbury Academic
Publication date: 11/30/2003
Pages: 176
Product dimensions: 6.14(w) x 9.21(h) x 0.44(d)

About the Author

Darlene Barrientos Crane is President of PCI Crane Consulting, USA.

Margery Mayer is CEO and Senior Management Consultant at Strategy & Process Experts, USA.

Table of Contents

Preface
Introduction
1. Making the Case for Customer and Organization-Wide Benefit from Technology
Debunking the "Promise of Technology"
Understanding the Victim's View of Technology
Realizing the Strategic Value of Technology
2. Shifting to Organization-Wide Thinking about Business Benefits
Building Organization-Wide Processes for Delivering Value from Technology
Creating a Structure for Organization-Wide Collaboration
Developing Organization-Wide Technology Decision Making
3. The New Way to Generate Value from Technology
Establishing a Value-Driven Management Process for Technology
Identifying the Value of Technology
Overseeing Initiatives to Generate Business Value from Technology
Index

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