ISBN-10:
1119117747
ISBN-13:
9781119117742
Pub. Date:
10/12/2015
Publisher:
Wiley
Exploring Management, Binder Ready Version / Edition 5

Exploring Management, Binder Ready Version / Edition 5

by John R. Schermerhorn Jr., Daniel G. Bachrach

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Overview

Exploring Management, Binder Ready Version / Edition 5

This text is an unbound, three hole punched version. Access to WileyPLUS sold separately.

Exploring Management
supports teaching and learning of core management concepts by presenting material in a straight-forward, conversational style with a strong emphasis on application. With a focus on currency, high-interest examples and pedagogy that encourages critical thinking and personal reflection, this text is the perfect balance between what students need and what instructors want.

Product Details

ISBN-13: 9781119117742
Publisher: Wiley
Publication date: 10/12/2015
Pages: 480
Sales rank: 708,231
Product dimensions: 8.40(w) x 10.90(h) x 0.60(d)

Table of Contents

Part 1 Management

1 Management Today 1

1.1 Working Today 2

1.2 Organizations 7

1.3 Managers 9

1.4 The Management Process 12

1.5 Learning How to Manage 14

Management Learning Review: Get Prepared for Quizzes and Exams 16

Summary 16

Chapter Glossary 17

Self-Test 1 18

Management Skills & Competencies: Make Yourself Valuable! 20

Evaluate Career Situations 20

Reflect on the Self-Assessment 20

Contribute to the Class Exercise 21

Manage a Critical Incident 21

Collaborate on the Team Activity 21

Analyze the Case Study 22

2 Management Learning Past to Present 23

2.1 Classical Management Approaches 24

2.2 Behavioural Management Approaches 27

2.3 Modern Management Foundations 31

Management Learning Review: Get Prepared for Quizzes and Exams 35

Summary 35

Chapter Glossary 36

Self-Test 2 36

Management Skills & Competencies: Make Yourself Valuable! 38

Evaluate Career Situations 38

Reflect on the Self-Assessment 38

Contribute to the Class Exercise 38

Manage a Critical Incident 39

Collaborate on the Team Activity 39

Analyze the Case Study 39

3 Ethics and Social Responsibility 40

3.1 Ethics 42

3.2 Ethics in the Workplace 44

3.3 Maintaining High Ethical Standards 48

3.4 Social Responsibility 50

Management Learning Review: Get Prepared for Quizzes and Exams 55

Summary 55

Chapter Glossary 56

Self-Test 3 57

Management Skills & Competencies: Make Yourself Valuable! 58

Evaluate Career Situations 58

Reflect on the Self-Assessment 59

Contribute to the Class Exercise 59

Manage a Critical Incident 60

Collaborate on the Team Activity 60

Analyze the Case Study 60

Part 2 Environment

4 Environment, Innovation, and Sustainability 61

4.1 The External Environment 63

4.2 Environment and Value Creation 66

4.3 Environment and Innovation 67

4.4 Environment and Sustainability 71

Management Learning Review: Get Prepared for Quizzes and Exams 73

Summary 73

Chapter Glossary 74

Self-Test 4 74

Management Skills & Competencies: Make Yourself Valuable! 76

Evaluate Career Situations 76

Reflect on the Self-Assessment 76

Contribute to the Class Exercise 77

Manage a Critical Incident 77

Collaborate on the Team Activity 77

Analyze the Case Study 77

5 Global Management and Cultural Diversity 78

5.1 Management and Globalization 80

5.2 Global Businesses 87

5.3 Cultures and Global Diversity 90

5.4 Global Management Learning 93

Management Learning Review: Get Prepared for Quizzes and Exams 94

Summary 94

Chapter Glossary 95

Self-Test 5 96

Management Skills & Competencies: Make Yourself Valuable! 98

Evaluate Career Situations 98

Reflect on the Self-Assessment 98

Contribute to the Class Exercise 98

Manage a Critical Incident 99

Collaborate on the Team Activity 99

Analyze the Case Study 99

6 Entrepreneurship and New Ventures 100

6.1 The Nature of Entrepreneurship 102

6.2 Entrepreneurship and Small Business 107

6.3 New Venture Creation 109

Management Learning Review: Get Prepared for Quizzes and Exams 114

Summary 114

Chapter Glossary 114

Self-Test 6 115

Management Skills & Competencies: Make Yourself Valuable! 116

Evaluate Career Situations 116

Reflect on the Self-Assessment 117

Contribute to the Class Exercise 118

Manage a Critical Incident 118

Collaborate on the Team Activity 118

Analyze the Case Study 118

Part 3 Planning and Controlling

7 Information and Decision-Making 119

7.1 Information, Technology, and Management 121

7.2 Problem Solving and Managerial Decisions 123

7.3 The Decision-Making Process 127

7.4 Decision-Making Pitfalls and Creativity 131

Management Learning Review: Get Prepared for Quizzes and Exams 135

Summary 135

Chapter Glossary 136

Self-Test 7 137

Management Skills & Competencies: Make Yourself Valuable! 138

Evaluate Career Situations 138

Reflect on the Self-Assessment 138

Contribute to the Class Exercise 139

Manage a Critical Incident 140

Collaborate on the Team Activity 140

Analyze the Case Study 140

8 Planning Processes and Techniques 141

8.1 Why and How Managers Plan 143

8.2 Types of Plans Used by Managers 146

8.3 Planning Tools and Techniques 149

8.4 Implementing Plans to Achieve Results 151

Management Learning Review: Get Prepared for Quizzes and Exams 154

Summary 154

Chapter Glossary 155

Self-Test 8 156

Management Skills & Competencies: Make Yourself Valuable! 157

Evaluate Career Situations 157

Reflect on the Self-Assessment 157

Contribute to the Class Exercise 158

Manage a Critical Incident 158

Collaborate on the Team Activity 158

Analyze the Case Study 158

9 Control Processes and Systems 159

9.1 Why and How Managers Control 161

9.2 The Control Process 165

9.3 Control Tools and Techniques 168

Management Learning Review: Get Prepared for Quizzes and Exams 171

Summary 171

Chapter Glossary 171

Self-Test 9 172

Management Skills & Competencies: Make Yourself Valuable! 173

Evaluate Career Situations 173

Reflect on the Self-Assessment 174

Contribute to the Class Exercise 174

Manage a Critical Incident 175

Collaborate on the Team Activity 175

Analyze the Case Study 175

10 Strategy and Strategic Management 176

10.1 Strategic Management 178

10.2 Essentials of Strategic Analysis 181

10.3 Corporate-Level Strategy Formulation 184

10.4 Business-Level Strategy Formulation 188

10.5 Strategy Implementation 191

Management Learning Review: Get Prepared for Quizzes and Exams 193

Summary 193

Chapter Glossary 194

Self-Test 10 194

Management Skills & Competencies: Make Yourself Valuable! 196

Evaluate Career Situations 196

Reflect on the Self-Assessment 196

Contribute to the Class Exercise 197

Manage a Critical Incident 197

Collaborate on the Team Activity 198

Analyze the Case Study 198

Part 4 Organizing

11 Organization Structures and Design 199

11.1 Organizing as a Management Function 201

11.2 Traditional Organization Structures 203

11.3 Horizontal Organization Structures 207

11.4 Organizational Designs 211

Management Learning Review: Get Prepared for Quizzes and Exams 215

Summary 215

Chapter Glossary 215

Self-Test 11 216

Management Skills & Competencies: Make Yourself Valuable! 218

Evaluate Career Situations 218

Reflect on the Self-Assessment 218

Contribute to the Class Exercise 218

Analyze the Case Study 219

12 Organization Culture and Change 220

12.1 Organizational Cultures 222

12.2 Multicultural Organizations and Diversity 226

12.3 Organizational Change 230

Management Learning Review: Get Prepared for Quizzes and Exams 236

Summary 236

Chapter Glossary 236

Self-Test 12 237

Management Skills & Competencies: Make Yourself Valuable! 238

Evaluate Career Situations 238

Reflect on the Self-Assessment 239

Contribute to the Class Exercise 239

Manage a Critical Incident 240

Collaborate on the Team Activity 240

Analyze the Case Study 240

13 Strategic Human Resource Management 241

13.1 Human Resource Management 243

13.2 Attracting a Quality Workforce 246

13.3 Developing a Quality Workforce 251

13.4 Maintaining a Quality Workforce 253

Management Learning Review: Get Prepared for Quizzes and Exams 257

Summary 257

Chapter Glossary 257

Self-Test 13 259

Management Skills & Competencies: Make Yourself Valuable! 260

Evaluate Career Situations 260

Reflect on the Self-Assessment 261

Contribute to the Class Exercise 261

Manage a Critical Incident 261

Collaborate on the Team Activity 262

Analyze the Case Study 262

Part 5 Leading

14 Leading and Leadership Development 263

14.1 The Nature of Leadership 265

14.2 Leadership Traits and Behaviours 268

14.3 Contingency Approaches to Leadership 270

14.4 Personal Leadership Development 274

Management Learning Review: Get Prepared for Quizzes and Exams 277

Summary 277

Chapter Glossary 278

Self-Test 14 279

Management Skills & Competencies: Make Yourself Valuable! 280

Evaluate Career Situations 280

Reflect on the Self-Assessment 281

Contribute to the Class Exercise 281

Manage a Critical Incident 282

Collaborate on the Team Activity 282

Analyze the Case Study 282

15 Individual Behaviour 283

15.1 Perception 285

15.2 Personality 288

15.3 Attitudes 291

15.4 Emotions, Moods, and Stress 295

Management Learning Review: Get Prepared for Quizzes and Exams 298

Summary 298

Chapter Glossary 298

Self-Test 15 299

Management Skills & Competencies: Make Yourself Valuable! 301

Evaluate Career Situations 301

Reflect on the Self-Assessment 301

Contribute to the Class Exercise 302

Manage a Critical Incident 302

Collaborate on the Team Activity 303

Analyze the Case Study 303

16 Motivation Theory and Practice 304

16.1 Individual Needs and Motivation 306

16.2 Process Theories of Motivation 309

16.3 Reinforcement Theory 314

16.4 Motivation and Job Design 316

Management Learning Review: Get Prepared for Quizzes and Exams 319

Summary 319

Chapter Glossary 320

Self-Test 16 321

Management Skills & Competencies: Make Yourself Valuable! 322

Evaluate Career Situations 322

Reflect on the Self-Assessment 323

Contribute to the Class Exercise 323

Manage a Critical Incident 323

Collaborate on the Team Activity 324

Analyze the Case Study 324

17 Teams and Teamwork 325

17.1 Teams in Organizations 327

17.2 Trends in the Use of Teams 329

17.3 How Teams Work 332

17.4 Decision-Making in Teams 339

Management Learning Review: Get Prepared for Quizzes and Exams 341

Summary 341

Chapter Glossary 342

Self-Test 17 342

Management Skills & Competencies: Make Yourself Valuable! 344

Evaluate Career Situations 344

Reflect on the Self-Assessment 344

Contribute to the Class Exercise 345

Manage a Critical Incident 345

Collaborate on the Team Activity 346

Analyze the Case Study 346

18 Communication and Collaboration 347

18.1 The Communication Process 349

18.2 Improving Collaboration through Communication 353

18.3 Managing Conflict 356

18.4 Managing Negotiation 359

Management Learning Review: Get Prepared for Quizzes and Exams 362

Summary 362

Chapter Glossary 363

Self-Test 18 364

Management Skills & Competencies: Make Yourself Valuable! 365

Evaluate Career Situations 365

Reflect on the Self-Assessment 366

Contribute to the Class Exercise 366

Manage a Critical Incident 367

Collaborate on the Team Activity 367

Analyze the Case Study 367

Appendix A Operations and Services Management 369

Case Studies Management Cases for Critical Thinking 383

Self-Test Answers 407

Endnotes 415

Organization index 447

Name Index 451

Subject Index 454

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