Whilst external quality audits have been in place for more than a decade in some countries, limited research exists on the extent to which such audits have been effective in improving systems and processes for quality assurance in higher education institutions, and the extent to which such audits have improved academic standards, outcomes and student experience. External Quality Audit looks at the experience of countries where external quality audits have been established by governments, and provides analyses of their effectiveness in improving quality assurance in universities and other higher education institutions.
- Brings together the experience of academics and administrators in higher education institutions
- Examines international experience on the extent to which external quality audits have improved quality assurance at national, institutional and faculty levels
- Gives perspective from a variety of higher education institutions
About the Author
Mahsood Shah is Principal Advisor for Academic Strategy, Planning and Quality at the Office of the Deputy Vice-Chancellor (Academic), RMIT University, Melbourne, Australia.Professor Chenicheri Sid Nair is currently with the Centre for Advancement of Teaching and Learning, University of Western Australia (UWA), Perth. Prior to his appointment to UWA, he was Quality Adviser (Research and Evaluation) in the Centre for Higher Education Quality (CHEQ) at Monash University, Australia. He has an extensive expertise in the area of quality development and evaluation, and he also has considerable editorial experience. Currently, he is Associate Editor of the International Journal of Quality Assurance in Engineering and Technology Education (IJQAETE). Prior to this he was also a Managing Editor of the Electronic Journal of Science Education (EJSE). Professor Nair is also an international consultant in a number of countries in quality and evaluations.
Table of Contents
Quality assurance – corporate fist in a velvet glove?
The impact of external quality audit in a private for-profit tertiary education institution
Mahsood Shah and Sue-Ann Stanford
Multiple views of quality audits in New Zealand: a case for advancing systemic understanding
Reflections on the effectiveness of four cycles of external quality audits in New Zealand universities
John M. Jennings and Jan Cameron
Enhancing quality assurance in an institution: the University of the South Pacific experience of an external audit
Quality audits in Hong Kong: seeking evidence of quality enhancement
External quality audits and quality assurance in the higher education sector: the Malaysian perspective
Marlia Puteh, Hadina Habil and Naziha Ahmad Azli
External quality audit in the UK: an impact analysis
Effect of external quality agencies on universities in India
External quality audits in South African higher education: goals, outcomes and challenges
Lis Lange and Mala Singh
Development, effectiveness and future of quality assurance and assessment in Italian higher education
Audits of quality assurance systems of higher education institutions in Finland
Timo Ala-Vähälä and Taina Saarinen
External quality auditing: strengths and shortcomings in the audit process
Institutional management and quality audit: the experience in Chile
María José Lemaitre, Mario Maturana, Elisa Zenteno and Andrea Alvarado
Scope, transparency and style: system-level quality strategies and the student experience in Australia
Accreditation and institutional learning: the impact interactions based on a minimaxing strategy have on the benefits from external reviews
Has it worked globally?
Chenicheri Sid Nair