Facilitator's Guide to Participatory Decision-Making / Edition 3 available in Paperback
- Pub. Date:
- 60 pages of brand new skills and tools
- Many new case examples
- Major expansion and reorganization of the advanced sections of the book.
- New chapter: Teaching A Group About Group Dynamics
- Doubled in size: Classic Facilitator Challenges.
- Substantially improved: Designing Realistic Agendas – now three chapters, with wise, insightful answers to the most vexing questions about meeting design.
|Edition description:||New Edition|
|Product dimensions:||8.40(w) x 10.80(h) x 1.10(d)|
About the Author
Table of ContentsForeword by Michael Doyle xv Introduction to the First Edition xxi Introduction to the Third Edition xxv Part I: Grounding Principles 1 The Dynamics of Group Decision-Making 3 2 Participatory Values 23 3 Introduction to the Role of Facilitator 31 Part II: Facilitator Fundamentals 4 Facilitative Listening Skills 41 5 ChartWriting Technique 65 6 Brainstorming 79 7 Tools for Managing Long Lists 87 8 Facilitating Open Discussion 99 9 Alternatives to Open Discussion 113 10 Effective Agendas: Design Principles 145 11 Effective Agendas: Desired Outcomes 161 12 Effective Agendas: Process Design 177 13 Dealing with Difficult Dynamics 197 14 Classic Facilitator Challenges 215 Part III: Sustainable Agreements 15 Principles for Building Sustainable Agreements 229 16 Inclusive Solutions in Real Life 239 17 Creative Reframing 253 Part IV: Facilitating Sustainable Agreements Introduction to Part Four 262 18 Facilitating in the Divergent Zone 265 19 Facilitating in the Groan Zone 279 20 Facilitating in the Convergent Zone 295 21 Teaching a Group about Group Dynamics 309 Part V: Reaching Closure 22 The Significance of Clear Decision Rules 323 23 Striving for Unanimity 333 24 Reaching Closure Step By Step 347 25 Facilitating Sustainable Agreements 363 Photocopying Policy 373 Bibliography 375 Acknowledgments 381 The Authors 387 Index 389 Covision 399 Community at Work 400 Training from Community at Work 401
What People are Saying About This
"In cross-functional environments, where diverse perspectives are intentionally brought together to produce high-quality thinking, a highly skilled facilitator can add great value—and Sam Kaner is one of the best. The Facilitator's Guide provides a full set of models and tools to enable an organization to reap the benefits of a well facilitated, participatory decision-making process. Having seen Sam's methods in action, I can attest to their power and effectiveness."
—Pierre Omidyar, founder and chairman, eBay and Omidyar Network
"Hooray for the Facilitator's Guide. It explains principles, practices, and processes with cogent clarity, and each diagram conveys a complex idea almost instantly."
—Joanna Macy, author, World as Lover, World as Self
"Our organization's core purpose is to dissolve boundaries across sectors in order to find innovative solutions to difficult social problems. We know how immensely challenging it is to facilitate dialogue among multiple stakeholders. This amazing book is a comprehensive guide for meeting that challenge. I've worked with a myriad of consultants during the past 16 years, and Sam Kaner's approach is vastly superior for bringing about lasting system change."
—Kriss Deiglmeier, executive director, Center for Social Innovation, Stanford University
"Sam Kaner is one of the world's leading experts on collaboration. His grasp of the challenges and dilemmas of collaboration is superb, as are his models and methods for facilitating complex processes."
—Sandy Schuman, editor, Creating a Culture of Collaboration
"The Facilitator's Guide has allowed us to build our own capacity. We've learned how to convene multiple stakeholder teams, plan effectively, and make more sustainable decisions, thus maintaining our collaborative values as we grow to serve a wider community. I highly recommend this book."
—James Whipple, CEO, Marshall Medical Center, El Dorado County, California
"Kaner's decision-making procedures are the best I've ever seen. We use them all the time!"
—Deborah Alvarez-Rodriguez, president and CEO, Goodwill Industries of San Francisco, San Mateo, and Marin Counties