Facility management (FM) is now one of the fastest growing professional disciplines. Its relevancy and potential is increasingly recognized by the business community as well as industry and government. But the expertise of the facility manager is vulnerable as long as it remains reliant on management knowledge borrowed from other disciplines.
This book helps to build up a distinctive body of FM knowledge and practice. It examines the key issues - from PFI to e-commerce - with expert opinions from major players in FM, providing invaluable insights to current and emerging best practice.
The editors have forged new 'smart' knowledge links between the four key attributes of FM (business, people, property and knowledge), to ensure that this book:
* relates FM issues to your business objectives
* creates a secure platform for innovation in FM
* offers advice by forward-thinking facility leaders to help you argue your case.
This is essential reading for forward-thinking facility managers and corporate property managers, as well as an informative text for masters courses in FM.
"The editors have compiled a wide body of FM knowledge and the experience of leading academics and practitioners" IFMA News, October 2001
|Product dimensions:||7.60(w) x 10.00(h) x 0.86(d)|
About the Author
Bev Nutt is Professor of Facility and Environment Management at University College London and joint director of its MSc course in FM. Previously he was Dean of the Faculty of the Built Environment at UCL and its Director of Research. He was a founding member of the Council of the BIFM and the first Chairman of its Education, Training and Research Committee. During the 80s he set up and directed UCL's applied research and consultancy business (UCLi), exploiting the intellectual capital and expertise of the university as a whole to overseas clients, industrial companies, professional firms and government agencies. His current areas of interest include strategic briefing, strategic design and strategic management, facility obsolescence, adaptation and change of use, business infrastructure management and logistics.
Peter McLennan is a Senior Research Fellow and Lecturer at the Bartlett School of Graduate Studies, University College London, and joint director of its MSc Course in FM. He is external examiner to the MBA Constructing and Real Estate course at the College of Estate Management at reading, and an independent consultant on facility planning and post-occupancy evaluation to many major clients. Previously he was a senior consultant with DEGW LTd, with responsibility for the development and implementation of facility guidelines, facility briefs and facility plans. His current interests include strategic planning, space management, operational briefing, FM knowledge management and post-occupancy evaluation.
Table of Contents
Chapter 1. Four Trails to the Future (Bev Nutt).
Part One: The Business Trail.
Chapter 2. Introduction to the Business Trail.
Chapter 3. Facility Management: Opportunities, Scope and Impact (Oliver Jones).
Chapter 4. Innovations in Facility Finance and Management (Michael Medlicott).
Chapter 5. The Business of Support Services Strategy (Stephen Bennett).
Chapter 6. Integrated Asset Management (Edmund Rondeaqu, Tony Stack, and Elizabeth Fox).
Chapter 7. FM Performance and Accountability (John Hinks).
Part Two: The People Trail.
Chapter 8. Introduction to the People Trail.
Chapter 9. The Future of Workplace Management (Wes McGregor).
Chapter 10. Effective Workplace Support (Sue Wood and Derek Worthing).
Chapter 11. Self-Selected Workplaces (Richard Watts).
Chapter 12. Workplace Democracy (Robert Grimshaw and David Garnett).
Chapter 13. Managing the Journey to Work (Ashely Dabson).
Part Three: The Property Trail.
Chapter 14. Introduction to the Property Trail.
Chapter 15. Property Portfolio Dynamics: the flexible management of inflexible assets (Virginia Gibson).
Chapter 16. The Impact of FM on Briefing and Design (Stephen Brown).
Chapter 17. Strategic Workplace Design (Kirsten Arge and Donatella De Paoli).
Chapter 18. Property Performance and Productivity (Nigel Oseland and Stephen Willis).
Chapter 19. Corporate Real Estate Management (Ranko Bon).
Chapter 20. Adaptation and Sustainability (David Kincaid).
Part Four: The Knowledge Trail.
Chapter 21. Introduction to the Knowledge Trail.
Chapter 22. Accommodating Future Business Intelligence (Stephen Bradley and Geoff Woodling).
Chapter 23. Developing a Generic Risk Database for FM (Barry Holt, Andrew Edkins and German Millan).
Chapter 24. Measurement Systems: establishing cross-sector validity (Tim Broyd and Roderick Rennison).
Chapter 25. Change Management through Design (Annemarie Harrison and Chris Landorf).
Chapter 26. Intellectual Capital: future competitive advantage for FM (Peter McLennan).
Part Five: Speculations for the Future.
Chapter 27. Prospect 2000.
Chapter 28. The Platform for FM.