There's no escaping this truth: something is broken.
Is the platform updated? Does a restart fix it? Can we attach a debugger? Does the hot fix apply? Is it the architecture? Did any of the DevOps pipeline steps fail? Who does "blame" say touched it last? Are the cognitive models trained with the right set? Is that a best practice or an antipattern? Is there a performance bottleneck that's not scaling?
At the risk of heresy (0.0132% probability), the author, a well-seasoned software architect, approaches biblical Scripture in terms of troubleshooting a modern software system.
Along the way, the journey touches on topics like the following with a nod to Isaac Asimov and C. S. Lewis thrown in for good measure:
rock and roll, and
(Yes, this blurb is wordy. It's search-engine optimized.)